Although the online shop features products from various brands, Zalora’s own brand carries chic and elegant clothing pieces that are affordable and fashion-forward. With the clothes from Zalora Malaysia, online shopping will always be a breeze. You don’t have to lose your head when putting on the perfect ensemble for whatever occasion you’re going to. Find out more about what Zalora Malaysia has to offer in the article below.

What brands are available on Zalora Malaysia? | Does Zalora have a physical store? | Does Zalora ship internationally?


Looks Chic with Zalora Malaysia Fashion | FAQs

The Zalora brand is as superb as any other international brands that the online fashion shop offers. Their products include clothing, accessories, and footwear for both men and women. The clothing pieces and accessories from the Zalora brands are also affordable so if you’re ever in a pinch to get a new outfit for a special occasion. Zalora Malaysia has a great selection of options that would make you your own fashion icon.

Frequently Asked Questions about Zalora Malaysia

What is the Zalora Malaysia?

Zalora is the online fashion store’s own flagship brand and it carries an ever-expanding line of local and international fashion brands tailored for the consumers in Malaysia. This includes clothing items such as blouses, dresses, and jumpsuits as well as accessories and footwear. The brand is further divided into Zalora Active, Zalora Basics, Zalora Young, and Zalora Core.

What brands are available on Zalora Malaysia?

Some of the featured brands you can find on Zalora are Topshop, Topman, Nike, Adidas, Mango, Dorothy Perkins, Esprit, Aldo, Hollister, Fossil, GAP, Love Bonito, Cotton On, Tommy Hilfiger, VANS, MISSGUIDED, Pomelo, Calvin Klein, Puma, Levi’s, and their own Zalora brand.

Does Zalora have a physical store?

Zalora as a brand or as a shop does not have a physical outlet. However, brands featured on Zalora such as Nike, Cotton On, and Mango have their own physical boutiques located in major shopping malls. To purchase items from the Zalora brand, you must place an order through the website.

How can I order from Zalora in Malaysia?

You purchase items through the Zalora online shopping platform or the mobile app. On both platforms, you are able to browse through popular brands or items based on the categories. The online fashion store also carries out various sales and promotions throughout the year and they are featured directly on the homepage for easy browsing and shopping.

How do I track my order from Zalora Malaysia?

You can track your Zalora orders either on the webshop or on the mobile app. Click on Track My Order and select the order number you want to oversee. Then, you can see the status on the page right away. Usually, after placing your orders, you will receive an email containing your tracking code. You can track the code on the website of the respective couriers. Participating couriers include Aramex, Citylink, CollectCo, GDEX, Ninja Van, and PosLaju.

How long does it take for Zalora to refund?

Once your item has arrived at the Zalora warehouse, your refund will be processed right away. It will take 1-2 working days for the refund to be processed and another 3-5 working days for it to be reflected in your bank account. Additionally, you can opt for the refund to appear in the form as Zalora store credits, usable for your next purchase.

Can I cancel my order from Zalora?

Unfortunately, you’re unable to cancel an order once you’ve completed the checkout process and once your order is packed. However, if you opt for a Cash on Delivery (COD) payment option, you can refuse to accept the package and the courier will take the item back to the warehouse. If you’ve paid using a debit/credit card or GrabPay, you can request a refund instead.

Does Zalora ship internationally?

Zalora has a dedicated website for the country that it ships products to. Hence if you're living outside of Malaysia but shopping on Zalora Malaysia site, it cannot ship products to countries other than Malaysia. The delivery country must always be the same country in which the purchase is made. Currently, Zalora has 6 domains in Asia, including Hong Kong, Taiwan, Malaysia & Brunei, Singapore, Indonesia, and the Philippines.