For millions of people worldwide, a cup of coffee in the morning is necessary to kickstart their day. Starbucks is one of the most recognisable brands globally, known for providing delicious coffee and tea-based beverages. The American multinational brand has also become an integral part of the lives of many Malaysians, being the go-to place for their daily pick-me-ups. Find out more about Starbucks Malaysia's beverages below.

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The Secret Behind Starbucks Malaysia's Success

Deriving from America, Starbucks has become one of the most recognisable franchises in Malaysia. Its premium quality products, friendly staff, and cosy atmosphere have enabled it to become the watering hole of choice for the locals.

A Brief Introduction to Starbucks

Starbucks was founded in Seattle, Washington in 1971. What started out as a humble coffee house eventually grew to become one of the largest franchises worldwide, with more than 23,000 stores all around the world. Starbucks Malaysia typically serves hot and cold beverages – both caffeinated and non-caffeinated, baked goods, and sandwiches to its customers.

Reasons Why Starbucks is so Popular in Malaysia

Despite the emergence of many cafes and coffee houses in the country, Starbucks Malaysia still manages to stay on top in terms of popularity. Although its products are a contributor to the brand’s immense fame, a bigger portion of its success lies beyond its products. Let’s identify some factors that have enabled Starbucks Malaysia to retain loyal customers as well as expand its consumer base.

1. There is Something for Everyone at Starbucks Malaysia

Starbucks Malaysia is known for creating high-quality brews that help its customers to power through the day. However, coffee-based drinks are not the only options offered on its menu, as Starbucks stores in Malaysia also serve coffee-free drinks and a small selection of food items. From chilled sandwiches to freshly-baked cakes to pastries served hot from the oven, Starbucks is the ideal place for individuals seeking a quick bite or to quench their thirst on a hot sunny day.

2. Starbucks Malaysia Offers a Comfortable Environment

If you pay a visit to any Starbucks outlet in Malaysia, you will notice individuals working on their laptops or students discussing their homework. Besides being a provider of delicious food and beverages, Starbucks’ also offers a cosy ambience for you to work outside of your home or office. Everything about the interior of a Starbucks store, from the casual couch to the aroma of freshly-baked pastries, spells “comfort”.

Being a franchise, Starbucks’ interior design will not differ too much from one store to another, so rest assured that you will be able to enjoy a similar ambience no matter which Starbucks outlet you head to. Furthermore, Starbucks also provides free Wi-Fi connection for anyone who purchases a drink or food item, regardless of price. Starbucks outlets are also equipped with air-conditioning, making it a great place to shelter from the Malaysian heat. This makes Starbucks even more attractive as an alternative location to hang out, work, or mingle.

3. Convenient and Consistent

In every business, the ability to be constantly reliable and consistent is important to ensure its sustainability. Starbucks’ key to retaining customer loyalty lies in the reliability of its services. Starbucks places a high emphasis on providing the best experience for their customers and this dedication is apparent in its everyday operations. Expert baristas work efficiently to ensure that customers need not wait too long for their orders. From placing their orders to getting their items, customers on average just need to wait for around 5 minutes. With the hectic lifestyles that we are living in, being able to enjoy such efficiency is a boon. Moreover, Starbucks outlets are placed strategically at locations with high human traffic, so that you can easily purchase your favourite Starbucks concoction anytime you like.

4. Numerous Rewards for Continuous Purchases

Starbucks Malaysia also ensures that their frequent customers are rewarded for their unfailing loyalty. As part of Starbucks’ effort to promote a cashless payment system as well as to give back to its customers, the company has introduced its own prepaid card, known the Starbucks Card. With every purchase done using a Starbucks Card, customers can accumulate reward points known as benefit counts. These benefit count points can be used to purchase anything from any outlet; from your favourite beverage to the latest Starbucks merchandise.

Popular Beverages Sold by Starbucks Malaysia

Starbucks offers a myriad of beverages that customers can enjoy every day. Whether you are a coffee aficionado or you are just looking for a refreshing drink to revive your senses, there is a drink that will suit your taste buds at Starbucks. Hand-crafted from scratch by well-trained baristas, you can be assured that the quality of these drinks is consistent every single time. Although Starbucks occasionally introduces customised beverages that suit the local palate, there are staples in its menu that have become instant favourites.

Caffeinated Beverages

If you are craving for a caffeine fix, look no further than Starbucks’ Espresso Beverages. Comprising of lattes, cappuccinos, macchiatos, mochas, and much more, beverages in this category are must-tries to get the best Starbucks experience. If you prefer something cool and refreshing, you can try out the coffee-based drinks from Starbucks Frappuccino Blended Beverages category. These blended concoctions can also be complemented with a whipping cream topping to add a tinge of sweetness to the drinks.

Caffeine-Free Beverages

Not a fan of coffee? Do not fret as Starbucks also provides drinks that cater to non-coffee lovers. You can enjoy Starbucks chocolate-based drinks that are aromatic and rich in flavour. Furthermore, Starbucks also offers a wide selection of fruit-infused juices to rejuvenate your senses.

Is Starbucks Malaysia halal?

Yes, Starbucks Malaysia is certified halal.

How to get a Starbucks 2020 planner?

There are two ways to get your hands on the Starbucks 2020 planner. First, you can purchase their Anniversary Blend and Espresso Roast for RM188 at any Starbucks store nationwide. Or, you can start earning rewards to get one of the three colours available. You can get the journal in Anniversary Blend (dark blue), Espresso Roast (dark brown), and Siren Edition (light pink). All purchases must be made via Starbucks Card or Mobile App to earn rewards.

To be entitled, you will need to purchase 15 Grande or Venti handcraft beverages, with five of them being Holiday beverages. Purchases of Espresso Solo, Con Panna, and Steamed Milk are not entitled to this reward. Once completed, the reward will be reflected in Starbucks Rewards account within 48 hours.

When was the first Starbucks Malaysia store opened?

The first Starbucks Malaysia store was opened in Kuala Lumpur on 17th December 1998, since then, they’ve expanded to Sabah and Sarawak and surpassed the 190 stores milestone in March 2015.

Can Singapore Starbucks card be used in Malaysia?

The Starbucks Card in Singapore is only valid for use in all stores in Singapore, the same goes for Starbucks Card in Malaysia.