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Maintaining a healthy relationship amongst couples requires compromise, understanding, and patience. There are many books out there that couples can read together to improve their relationship. Find out more about relationship books that couples should read below.

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Bookurve To Baby With Love: A Mother's Journey Through Hope, Loss & Renewal (Art of Life) (Volume 1) at 34.90 MYR from Lazada
-5%
Bookurve To Baby With Love: A Mother's Journey Through Hope, Loss & Renewal (Art of Life) (Volume 1)
RM 34.90 RM 37.00
Lazada
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E-sentral For Once In My Life, A Mother's Love: Ramona's Story of Inspiration My Mother, Her Story, The Inspiration (eBook) at 40.00 MYR from Lazada
E-sentral For Once In My Life, A Mother's Love: Ramona's Story of Inspiration My Mother, Her Story, The Inspiration (eBook)
RM 40.00
Lazada
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 The Color of Love: Letters and words to color and display at 137.60 MYR from Lazada
-24%
The Color of Love: Letters and words to color and display
RM 137.60 RM 181.70
Lazada
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E-sentral The Work That Brings Peace In Me From Africa -Through Hate to Love: Journey to Epiphany (eBook) at 31.00 MYR from Lazada
E-sentral The Work That Brings Peace In Me From Africa -Through Hate to Love: Journey to Epiphany (eBook)
RM 31.00
Lazada
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 The House of Love: Live at the Lexington 13:11:13 [Region 1] at 123.00 MYR from Lazada
-31%
The House of Love: Live at the Lexington 13:11:13 [Region 1]
RM 123.00 RM 180.00
Lazada
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 Embracing Love: A Cicada In Winter [Region 1] at 144.00 MYR from Lazada
-27%
Embracing Love: A Cicada In Winter [Region 1]
RM 144.00 RM 198.00
Lazada
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 The Mastery of Love: A Practical Guide to the Art of Relationship at 78.80 MYR from Lazada
-22%
The Mastery of Love: A Practical Guide to the Art of Relationship
RM 78.80 RM 102.00
Lazada
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Books with Style Pamela Love: Muses and Manifestations at 96.20 MYR from Shopbop
-50%
Books with Style Pamela Love: Muses and Manifestations
RM 96.20 RM 192.50
Shopbop
Pamela Love began making jewelry in 2007 in a closet studio space in New York City's garment district. She quickly won a Cfda award and her collection was soon stocked by the chicest boutiques around the world. In this personally curated monograph, Love presents intricate still life compositions of her jewelry with objects and ephemera, juxtaposed with photographs from her collections and snapshots from her travels. This enchanting volume will appeal to Pamela Love aficionados, all those interested in contemporary jewelry as well as those looking for bohemian fashion inspiration. Made in the Usa. By Pamela Love & Francesco Clemente. Hardcover. 176 pages. Imprint: Rizzoli. Isbn: 978-0-8478-4819-5 Measurements Width: 0.75in / 2.1cm Height: 10.25in / 26cm Length: 8.25in / 21cm
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 Office Love: Behind Closed Doors [Region 1] at 102.00 MYR from Lazada
-26%
Office Love: Behind Closed Doors [Region 1]
RM 102.00 RM 139.00
Lazada
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 Two Women One Love: I Can't Think Straight/The World Unseen [Region 2] at 126.00 MYR from Lazada
-38%
Two Women One Love: I Can't Think Straight/The World Unseen [Region 2]
RM 126.00 RM 204.00
Lazada
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 Triangle Of Love: Allah, Aku & Kamu! at 25.00 MYR from Lazada
Triangle Of Love: Allah, Aku & Kamu!
RM 25.00
Lazada
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Bookurve F*ck Love: One Shrink's Sensible Advice for Finding a Lasting Relationship at 71.00 MYR from Lazada
-11%
Bookurve F*ck Love: One Shrink's Sensible Advice for Finding a Lasting Relationship
RM 71.00 RM 79.90
Lazada
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 Big Love: The Complete Fourth Season [Regions 1,4] at 149.00 MYR from Lazada
-25%
Big Love: The Complete Fourth Season [Regions 1,4]
RM 149.00 RM 200.00
Lazada
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 Customer Relationship Management at 376.90 MYR from The Co-op
Customer Relationship Management
RM 376.90
The Co-op
Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook; including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The book introduces the concept of CRM; explains
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 Loni Love: America's Sister [Region 1] at 79.20 MYR from Lazada
-22%
Loni Love: America's Sister [Region 1]
RM 79.20 RM 102.00
Lazada
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Cadeau PURE FLOWER EXTRACT LIP GLOW (Eternal Love: GL01-Celosia Dark Pink) at 110.00 MYR from Lazada
-40%
Cadeau PURE FLOWER EXTRACT LIP GLOW (Eternal Love: GL01-Celosia Dark Pink)
RM 110.00 RM 185.00
Lazada
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Self Enrichment RELATIONSHIP CONFIDENCE Personal Hypnotherapy 1 AUDIO CD (Silver) at 161.50 MYR from Lazada
Self Enrichment RELATIONSHIP CONFIDENCE Personal Hypnotherapy 1 AUDIO CD (Silver)
RM 161.50
Lazada
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 All You Need Is Love: Volume 5 [Region 2] at 84.00 MYR from Lazada
-30%
All You Need Is Love: Volume 5 [Region 2]
RM 84.00 RM 121.00
Lazada
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Bookurve Marriage Meetings for Lasting Love: 30 Minutes a Week to the Relationship You've Always Wanted at 56.00 MYR from Lazada
-6%
Bookurve Marriage Meetings for Lasting Love: 30 Minutes a Week to the Relationship You've Always Wanted
RM 56.00 RM 59.90
Lazada
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E-sentral Relationship Keepers Key Leadership Strategies for Building Healthy Relationships in the Church (eBook) at 32.00 MYR from Lazada
E-sentral Relationship Keepers Key Leadership Strategies for Building Healthy Relationships in the Church (eBook)
RM 32.00
Lazada
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 All You Need Is Love: Volume 6 [Region 2] at 84.00 MYR from Lazada
-30%
All You Need Is Love: Volume 6 [Region 2]
RM 84.00 RM 121.00
Lazada
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ONEPIECE Chopper (Fortune of Love): ~0.9
ONEPIECE Chopper (Fortune of Love): ~0.9" Locality Exclusive Micro-Figure Charm (Japan Import)
RM 480.00
Lazada
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 Good Clean Love: Restore Moisturizing Lubricant 2 oz at 156.80 MYR from Qoo10
Good Clean Love: Restore Moisturizing Lubricant 2 oz
RM 156.80
Qoo10
[hidelaware.com/malaysia] Good Clean Love: Restore Moisturizing Lubricant 2 oz
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 Mobiles Customer Relationship Management unter Berücksichtigung von Sicherheitsaspekten at 128.60 MYR from Kobo
-10%
Mobiles Customer Relationship Management unter Berücksichtigung von Sicherheitsaspekten
RM 128.60 RM 142.90
Kobo
Bachelorarbeit aus dem Jahr 2011 im Fachbereich Informatik - Wirtschaftsinformatik, Note: 1,7, Universität Siegen, Sprache: Deutsch, Abstract: Zusammenfassung Die Betrachtung des mobilen CRM offeriert einen vielschichtigen Begriff, der keine bloBe Erweiterung des konventionellen CRM darstellt. Vielmehr stellt es Unternehmen eine Option zur Verfügung, sich den modernen Gegebenheiten durch mobile Technologien zu stellen, und dabei bestehende Geschäftsprozesse effektiver und effizienter zu gestalten. Zu diesen Geschäftsprozessen gehören Prozesse aus vielen Bereichen des Unternehmens, so sind bspw. Marketing, Vertrieb und Service involviert, die durch das mCRM 'mobilisiert' werden müssen. Ein Unternehmen kann sich bei dieser Umstellung nicht nur Kostensenkungen durch Prozessbeschleunigungen erhoffen, auch werden die Informationsflüsse verbessert. Das charakteristische Ziel eines Crm, die Stärkung der Kundenbindung, führt zu einer Umsatzsteigerung, die dem langfristigen Ziel der Unternehmung dient, Profite zu erwirtschaften. Mobile Akteure können dabei sowohl Kunde als auch Mitarbeiter sein. So können in der Perspektive 'mobiler Kunde' Dienste bereitgestellt werden, die dem Kunden aktiv helfen, ohne dass dafür groBe unternehmerische Ressourcen verbraucht würden. Durch personalisierte Inhalte und der Ausnutzung von Mobilen Mehrwerte, wie der Ubiquität und der Kontextsensitivität, lassen sich Kunden darin bestätigen, dass sich das Unternehmen um ihre Belange kümmert. In der Ausprägung 'mobiler Mitarbeiter' können Informationen bereitgestellt werden, die es dem AuBendienst erlauben, zum Kunden zu fahren, ihm Produkte anzubieten und die Auftragsabwicklung dabei direkt mit dem Unternehmen abzustimmen, ohne dabei notwendigerweise ins Büro zurück fahren zu müssen. Der ständige Transport von Kundendaten auf mobilen Endgeräten kann dabei allerdings auch als groBe Gefahr gesehen werden, wenn Angreifer von auBen unberechtigten Zugriff auf diese sensiblen Daten nehmen wollen und das
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 Young and in Love: Challenging the Unnecessary Delay of Marriage at 51.30 MYR from Kobo
-19%
Young and in Love: Challenging the Unnecessary Delay of Marriage
RM 51.30 RM 63.80
Kobo
What if We've Got This Purity Thing All Wrong? In Young and In Love, pastor, author, and speaker Ted Cunningham boldly argues that young love should be celebrated, even promoted. Early marriages can be God's will and often provide the key to sexual purity. With this in mind, Cunningham shares the secrets to a successful early marriage with those in their late teens and early twenties who are in love. This book suits anyone experiencing young love who struggles with naysayers who dismiss or hinder a God-designed relationship. It also addresses young adults who struggle with the teachings of other popular books on abstinence or on delaying dating or marriage. And it offers parents and pastors who feel concerned about a relationship a source of wise counsel that carefully prepares young adults for a godly marriage.
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 Love: the best way of teaching at 34.10 MYR from Kobo
-19%
Love: the best way of teaching
RM 34.10 RM 42.50
Kobo
This text was born from the vast experience of the authors and the bibliographic verifications that have oriented their job for many years. In this book, teachers are encouraged and motivated to review their pedagogic practices in order to achieve a good performance in class, emphasizing in the human and the values, without neglecting quality and content quantity of methodologies and learning
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 Love and Intimate Relationships at 287.90 MYR from Kobo
-9%
Love and Intimate Relationships
RM 287.90 RM 319.50
Kobo
Using a style that draws students into the ongoing inquiry into how intimate relationships work, Love and Intimate Relationships investigates the life cycle of relationships influences that affect them, theories behind them, and ways to improve them. Dozens of stories from students themselves, case examples and over 150 tables, figure, and the cartoons of Don Edwing of Mad Magazine help bring the material alive. The book is also unique in exploring aspects of human relationships not covered in other textbooks on the subject. Love and Intimate Relationships helps bring the complex issues surrounding intimate relationships into focus for students from diverse backgrounds. The multidisciplinary perspective of the textbook makes it ideal for introductory courses in psychology, marriage counseling, human relations, and sexuality, and interpersonal relationships
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 From Dad, with Love: Everyday Wisdom for Young Adults at 34.50 MYR from Kobo
From Dad, with Love: Everyday Wisdom for Young Adults
RM 34.50
Kobo
Inspired by a father's letter to his unborn child, From Dad, with Love lovingly captures the essence of everyday wisdom for young adults. Addressing matters of the heart, mind, and soul, this book unveils some of life's most important philosophies in a meaningful, easy-to-read format. Though written with young adults in mind, From Dad, with Love serves as a refreshing reminder of how important everyday wisdom is for adults of all ages. David Woodruff's message is sincere and timeless. About the Author Born in New England, David R. Woodruff was raised in a small Connecticut town with his parents, four brothers, and two sisters. At age twenty-two, he ventured southwest to discover a whole new part of the country, and ultimately settled in San Diego, California, where he resides today with his daughter, Kendyl. In addition to author and columnist, David is an award-winning creative copywriter with more than twenty years' experience in precision content messaging for advertising, branding, and marketing communications. He is also bilingual, earning an Actfl OPIc-certified advanced level proficiency in Spanish via the University of California, San Diego.
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 Curvy Love: BBW Paranormal Romance Boxed Set at 25.70 MYR from Kobo
Curvy Love: BBW Paranormal Romance Boxed Set
RM 25.70
Kobo
Five sizzling BBW paranormal romances featuring sexy Alphas who would do anything to win over their beautiful curvy mates. Alpha's Curvy VIRGINSandy: Find a man to mate. Bring honor to the pack. Those are the words my father drilled into my head ever since I was a wolf pup. I'm not exactly any Alpha's ideal mate. I've curves in the wrong places and I'm plain looking. I'm an accountant she-wolf who harbors dark fantasies about a man who's able to handle me. Such a man doesn't exist…until the day I meet werewolf Alpha Danny White. Danny: The moment I saw her, I knew Sandy's the one. One whiff, a kiss, a touch and I know she's my woman. Sandy doesn't remember me, but I do. Years ago, a certain girl changed my life. Saved my soul, and that's her. Sandy might not believe in fated encounters or love, but I like a good challenge. I'm going to make Sandy mine, no matter the cost. Bear MY PUPSLucas: I've dreamed about her since I was a bear cub-my ideal woman. In my mind she's compliant, sweet and close to perfection. She's mine in every sense of the word. Instead, I got Jade. Infuriating and sassy, with curves in all the right places, Jade turns my entire world upside down during a single reckless night of lust and passion. Jade thinks all we had was that one cloying moment. I'm thinking in terms of forever, for better or for worst. I'm not going to stop until Jade's begging to be my mate and bear my pups. HIS Virgin JEWELWerebear Alpha Joe Burke is always the groomsman and never the groom. Joe's always enjoyed flying solo. He can have any woman he wants, but Joe's sick of waking up next to a random woman in his bed. Jewel Becker claims she's always the bridesmaid and never the bride. They're perfect for each other. Even better, Joe's bear knows the curvy beauty is his one and only. His mate, but Jewel believes he's a man whore who won't ever settle down. Once Joe gets between her thighs and proves she's rightfully his, he's never letting go. Bake AND MATEJosephina: I'm having t
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 A Rose for a Forever Love: A Coverton Mills Romance at 23.60 MYR from Kobo
A Rose for a Forever Love: A Coverton Mills Romance
RM 23.60
Kobo
by Lynette Hall Hampton A Coverton Mills Romance, Vol. 2 Seth Armstrong felt obligated to marry his collage when she became pregnant. The marriage is never a happy one and they both want out, but when Eve learns he's fallen in love with someone else, she threatens to run to her home in England and never let him see his children again. Julia Halsey loves Seth, but knows he could never abandon his children. She decides the best thing she can do for him is disappear. Seth tries to find her, but is unable to do so. To raise his children, he stays in his unhappy marriage until Eve's death, not knowing that when Julia left she was pregnant with his child. Twenty-three years later Seth attends a country music concert and realizes the singer, Andrew Singleton is his son. Though he finds Julia again, and their love is as strong as ever, circumstances stand in the way of their happiness. Not only is someone stalking Julia and her son, but a dead body turns up on his horse farm and his family and the animals are being threatened. Isbn 978-1-61387-255-1 Romance, mystery, suspense
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 The 5 Love Languages of Teenagers at 40.90 MYR from Kobo
-19%
The 5 Love Languages of Teenagers
RM 40.90 RM 51.00
Kobo
Over 600,000 copies sold! Socially, mentally, and spiritually, teenagers face a variety of pressures and stresses each day. Despite these pressures, it is still parents who can influence teens the most, and The 5 Love Languages of Teenagers equips parents to make the most of that opportunity. In this adaptation of the #1 New York Times bestseller The 5 Love Languages(more than 10 million copies sold), Dr. Gary Chapman explores the world in which teenagers live, explains their developmental changes, and gives tools to help you identify and appropriately communicate in your teen's love language. Get practical tips for how to: Express love to your teen effectivelyNavigate the key issues in your teen's life, including anger and independenceSet boundaries that are enforced with discipline and consequencesSupport and love your teen when he or she failsGet ready to discover how the principles of the five love languages can really work in the life of your teenage and family.
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 LOVE: Driven By Emotions at 36.40 MYR from Kobo
-20%
LOVE: Driven By Emotions
RM 36.40 RM 45.50
Kobo
There is so much to say about this four letter word. So many different emotions, scenarios, thoughts. But the truth is when you think of love, you have a certain picture in your mind. Everyone recalls a different thought. That is the beauty of this word. Everyone has some kind of story that pertains to this four letter word. Love has the potential to move mountains, make you the happiest you can ever be, as well as break your heart, bring depressing thoughts, and make you sad. But in every relationship and every chance at love, the power lies in your hands. You have the power to make yourself happy or sad. Be wise with whom you choose to share your heart with. Remember, love is driven by emotions. But it is up to you to decide which emotion to follow and which one to rule out.
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 eCRM: Using the internet for customer relationship management at the TQU Academy at 40.30 MYR from Kobo
-4%
eCRM: Using the internet for customer relationship management at the TQU Academy
RM 40.30 RM 42.20
Kobo
Research Paper (undergraduate) from the year 2007 in the subject Information Management, grade: 2,0, University of Applied Sciences Kempten (Mba International Business Management & Consulting), course: Information Technology applied in Marketing & Sales, 6 entries in the bibliography, language: English, abstract: The termpaper eCRM: Using the internet for customer relationship management at the TQU Academy describes the usage of eCRM-systems in a practical example. It gives an overview of the theoretical concepts and models used, describes the application of the models to the TQU Academy situation and closes with consequences of the application and recommendations.
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 Kundenwertorientiertes Customer Relationship Management als Determinante ökonomischer Kundenbindung at 152.00 MYR from Kobo
-10%
Kundenwertorientiertes Customer Relationship Management als Determinante ökonomischer Kundenbindung
RM 152.00 RM 168.90
Kobo
Diplomarbeit aus dem Jahr 2009 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,0, Universität Regensburg, Sprache: Deutsch, Abstract: Der deutsche Handel steht in Analogie zu den europäischen Nachbarländern unter einem wachsenden Wettbewerbs- und Kostendruck. Die aktuellen Markterfordernisse haben bei vielen Handelsunternehmungen zu einer strategischen Neuausrichtung geführt. Denn während in Zeiten florierender Geschäfte noch eine relativ undifferenzierte Marktbearbeitung möglich war, stellt sich zunehmend die Frage, welche Zielgruppen die gröBte Rentabilität aufweisen. Unter dem Stichwort 'Kundenwertorientierung' findet eine veränderte Akzentuierung des Customer Relationship Managements (Crm) statt. Diese Weiterentwicklung des CRM-Konzeptes unter Kostengesichtspunkten trägt dazu bei, den Aufbau direkter und loyaler Kundenbeziehungen ökonomisch tragbar durchzuführen, somit den Wert des einzelnen Kunden für das Unternehmen kontinuierlich zu steigern und folglich Gewinne und Unternehmenswert zu erhöhen. Im Gegensatz zu Branchen, die von intensiven Kundenbeziehungen geprägt sind, ist jedoch der Nutzen von CRM im Handel weiterhin umstritten, da den Investitionen wenn überhaupt nur mittel- bis langfristige Umsatzzuwächse gegenüberstehen. Mit dem Ziel, die Bedeutung und Möglichkeiten eines kundenwertorientierten CRM am Beispiel des stationären Einzelhandels aufzuzeigen, setzt die vorliegende Arbeit an obiger Problematik an. Hierzu sollen gegenwärtige sowie zukünftige Praktiken der Unternehmen-Kunden-Interaktion zur Veranschaulichung dienen. Gleichsam werden die Entwicklungen aus Kundensicht kritisch hinterfragt. Denn der Handel ist nur in der Lage, sein Angebot personifiziert im Rahmen eines durchgängigen CRM auf den individuellen Kunden abzustimmen, wenn dieser Einschränkungen seiner informationellen Selbstbestimmung akzeptiert. Zur Herstellung des notwendigen Praxisbezuges wurde im Rahmen dieser Arbeit eine Kundenbefra
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 Interim Goddess of Love: The Complete Trilogy at 21.60 MYR from Kobo
Interim Goddess of Love: The Complete Trilogy
RM 21.60
Kobo
Get the entire Interim Goddess OF Love trilogy in one ebook! College sophomore Hannah Maquiling doesn't know why everyone tells her their love problems. She's never even had a boyfriend, but that doesn't stop people from spilling their guts to her, and asking for advice. So maybe it shouldn't be a surprise when the cutest guy in school tells her that she's going to have to take on this responsibility - but for all humanity. The Goddess of Love has gone Awol. It's a problem, because her job is to keep in check this world's obsession with love (and lack of it). The God of the Sun, for now an impossibly handsome senior at an exclusive college just outside of Metro Manila, thinks Hannah has what it takes to (temporarily) do the job. Interim Goddess OF Love: While she's learning to do this goddess thing, she practices on the love troubles of shy Kathy, who's got a secret admirer on campus. Hannah's mission, should she choose to accept it, is to make sure that he's not a creepy stalker and they find their happily ever after - or at least something that'll last until next semester. (As if she could refuse! The Sun God asked so nicely. And he's so, well, hot.)QUEEN OF THE Clueless: If you've been feeling neglected by the Goddess of Love lately, don't worry - Hannah Maquiling, college sophomore, is in training to take over. The Original Goddess is missing, but Hannah is Interim Goddess now, and she should figure out how to solve humanity's love problems soon. Quin (God of the Sun) is still her mentor, still really hot, but apparently isn't as honest about his other earthly relationships as she thought. It's frustrating, and enough to make her check out possibilities with Diego (God of the Sea) and Robbie (Cute Human).In the meantime, she's decided to spend some of her precious training time helping to break up a relationship, instead of putting one together. Why? Because the girl in question happens to be her best friend Sol, whose boyfriend is stealing not just from her, bu
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 Crazy Love: The Complete Series at 21.50 MYR from Kobo
Crazy Love: The Complete Series
RM 21.50
Kobo
Crazy Love: The Complete SeriesLove, Obsession, PerfectionCRAZY Stupid Lovei want him… Unlike I have ever wanted anything before in my entire life.I knew it from the very moment his eyes met mine; the way my skin burned under his dark gaze.I knew nothing would ever be the same again. Decklan Taylor isn't just tempting, he's dangerous; a storm who destroys everything in his wake. But even as I stand in the path of his force, I can't turn away. While he may be the very thing that breaks me, he's also the only thing that has ever made me feel alive. Crazy Stupid OBSESSIONGavin Porter…Now that's a name I wish I never had to hear again. In just one night he managed to turn my entire world upside down.I'm determined to move past it. But life doesn't always cooperate, especially when my roommate is now shacking up with his best friend. If he thinks his boyish charm and crooked smile are enough to make me forget, he has another thing coming. The heart is a fragile thing. I have no intention of putting mine back in the hands of a man hell bent on seeing how far it will bend before it finally breaks. Crazy Stupid PERFECTIONPaxton Stewart… The boy I spent my entire childhood pining after. He never saw me of course. To him I was just a child. His best friend's baby sister. A silly little girl. Until I wasn't anymore…I thought I could be the one to change him. The one to tame him. Instead, I became one of the many broken hearts he left in his path.I didn't run away. I had planned to leave all along. But what I didn't plan for was how I would feel returning all these years later. One look and it all came back. One look and suddenly I remembered everything…Every word. Every kiss. Every touch. Even after everything he put me through; Paxton Stewart still owns my heart. The only question remaining is what he plans to do with it now…Crazy Love is the complete three part series.
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 Talent Relationship Management at 152.00 MYR from Kobo
-10%
Talent Relationship Management
RM 152.00 RM 168.90
Kobo
Diplomarbeit aus dem Jahr 2007 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 1,7, Otto-Friedrich-Universität Bamberg, 55 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: 1 Personalmanagement als Marketingaufgabe Der Erfolg eines Unternehmens ist zunehmend von der Qualität seiner Mitarbeiter abhängig. Diese stellen einen entscheidenden Wettbewerbsvorteil dar, um die in dynamischen Umwelten benötigte Fähigkeit zum Wandel und zur Innovation bieten zu können. Speziell die Industrienationen müssen sich durch überlegenes Know-How von den Niedriglohnländern abheben. Da Mitarbeiter und ihr Wissen die Grundlage dieses Vorsprungs darstellen, nimmt das Personalmanagement zunehmend eine Schlüsselrolle ein. Besonders erfolgreiche Unternehmen zeichnen sich heutzutage dadurch aus, dass es ihnen besser als ihren Konkurrenten gelingt, Führungstalente zu akquirieren, zu entwickeln, zu halten und zu motivieren. Da das Personalmarketing entscheidenden Einfluss darauf nimmt, dass auch in Zukunft qualitativ geeignete Mitarbeiter in ausreichender Zahl und zur gewünschten Zeit für ein Unternehmen verfügbar sind, gewinnt dieses, besonders vor dem Hintergrund gestiegener Anforderungen an das Personalmanagement, enorm an Bedeutung. Das Personalmanagement steht vor neuen Herausforderungen, die innovative Ideen fordern, um den geänderten Anforderungen gerecht werden zu können. Durch den globalen Wettbewerb konkurrieren Unternehmen nicht nur mit ihrenProdukten auf internationalen Märkten, sondern auch die Suche nach Mitarbeitern erfolgt grenzüberschreitend und im Wettstreit mit ausländischen Arbeitgebern. Sich schnell wandelnde Märkte, sowie rasante technische Entwicklungen fordern neue Kompetenzen der Mitarbeiter und eine hohe Flexibilität bei der Höhe des Mitarbeiterbestandes. Zudem sehen sich viele Unternehmen einem enormen Kostendruck ausgesetzt, der aufwändige Investitionen im Personalmanagement häufig verhindert. Diese Faktor
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 Customer Relationship Management at 67.90 MYR from Kobo
-5%
Customer Relationship Management
RM 67.90 RM 71.50
Kobo
Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 2,0, Duale Hochschule Baden-Württemberg, Ravensburg, früher: Berufsakademie Ravensburg (Handel / Vertriebsmanagement), Veranstaltung: Marketing - Bwl, 14 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Die zunehmende Globalisierung führt zu hoher Wettbewerbsintensität und unübersichtlicheren Märkten. Gleichzeitig nehmen Segmentierung und Anspruchshaltung der Kunden ständig zu. Die Bindung der Kunden ist neben der Akquisition eine immer dringlichere Aufgabe, da es heutzutage sehr einfach ist, verschiedene Produkte direkt im Internet zu vergleichen. Daraus resultiert, dass Unternehmen mehr und mehr gefordert sind, Kunden von der Qualität und vom Nutzen des eigenen Angebots zu überzeugen, um diese langfristig an das Unternehmen zu binden. Spezielle Kundenbedürfnisse und maBgeschneiderte Problemlösungen müssen entwickelt werden, um Service- und Kommunikationsanstrengungen tätigen zu können. Customer Relationship Management ist ein Ansatz für das Problem und soll Beziehungs- und Informationslücken zwischen Kunde und Unternehmen schlieBen. Ziel dieser Arbeit ist es, die Grundlagen des CRM theoretisch und praxisgerecht herauszuarbeiten. Wesentliche Bestandteile des CRM sollen dargestellt werden und aufzeigen, auf welche Art und Weise CRM dazu beitragen kann, den Kunden und Interessenten stärker an das Unternehmen bzw. die Marke zu binden. Es soll gezeigt und erläutert werden, wie heutzutage Informationen von Interessenten und Kunden gesammelt, ausgewertet und für Vertrieb und Marketing und Service genutzt werden. Der Einsatz von CRM als ganzheitliches Konzept soll umfassend dargestellt und erläutert werden und verdeutlichen, dass CRM dem Unternehmenserfolg beitragen und diesen sogar steigern kann.
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 Customer Relationship Management (CRM) 25 Success Secrets - 25 Most Asked Questions On Customer Relationship Management (CRM) - What You Need To Know at 65.00 MYR from Kobo
-20%
Customer Relationship Management (CRM) 25 Success Secrets - 25 Most Asked Questions On Customer Relationship Management (CRM) - What You Need To Know
RM 65.00 RM 81.20
Kobo
There has never been a Customer Relationship Management (Crm) Guide like this. Customer Relationship Management (Crm) 25 Success Secrets is not about the ins and outs of Customer Relationship Management (Crm). Instead, it answers the top 25 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need-fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with Customer Relationship Management (Crm). A quick look inside of the subjects covered: What is Online CRM Exactly? NetSuite, Web Based CRM Strengthening Customer Relationships Anytime & Anywhere, Siebel CRM A Look Back on Siebel Inc. s Roots, Master Data, Business Performance Management The Driving Force of Business, What is the information systems architecture phase? - Togaf 9 Certification Exam, SaaS CRM and its Benefits Over Traditional CRM Applications, Various Useful Features of Siebel Server Sync for Microsoft Exchange Server, Automation, CRM Solution: A Great Help in Business Productivity, Defining Outlook CRM for Newbies, Functionalities of Siebel Workflow Application, Web Based CRM Is Your Business Ready For It? Terminology, Basics of Customer Relationship Management (Crm), Zoho Office Suite, Customer Relationship Management, Microsoft dynamics Crm: What is and Why, What is Microsoft Crm? Microsoft Dynamics CRM 4.0: Some recent developments, Benefits, SugarCRM A World Leader in CRM Solutions, The CRM 3.0, made easier, Identifying possible solutions, and much more.
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 Breaking Out for Love: Life In the Institution at 34.70 MYR from Kobo
-17%
Breaking Out for Love: Life In the Institution
RM 34.70 RM 42.20
Kobo
this is a story of lies, deception, and cover ups. The lives of 3 men couldn't have been any more different if it weren't for the one thing that they have in common; Life in the Institution. join them as they plan and execute the first ever escape from the Institution as the embark on a journey seeking truth and innocence.
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 Steamy Love: Steampunk Erotica Bundle at 22.70 MYR from Kobo
Steamy Love: Steampunk Erotica Bundle
RM 22.70
Kobo
Step back to a time that never was with three erotic shorts as hot as any steam engine! This bundle contains "Clockwork Sex Doll", "Steam-Powered Sex Machine" and "Kidnapped by a Sky Pirate". Stories within this bundle: Clockwork Sex Doll When Frederick Bray finds a full-size wind-up doll in a London junk shop, he falls into obsession and knows he has to have her. Fortunately for him, she comes fully equipped! Can he keep up with a machine, or will he be the one to wear out first? Steam Powered Sex Machine Lily is insatiable. To keep her satisfied, Patrick has no choice but to build something that will never get tired- a sex machine that can keep up with her every tireless whim. Will it be enough, or will she wear it out just as she does him? Kidnapped by a Sky Pirate Anthony is traveling on business, but when his zeppelin is attacked by pirates, he's taken as bounty! Soon he finds that he'll not only have to satisfy the beautiful, dangerous captain, but her crew of goons as well! Can he manage it, or will he have to walk the plank?
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 The Seven Symphonies of Extraordinary Love: A Blueprint for World Peace at 69.10 MYR from Kobo
The Seven Symphonies of Extraordinary Love: A Blueprint for World Peace
RM 69.10
Kobo
Have you wanted to know how you personally can contribute to improving our world's level of peace? In The Seven Symphonies of Extraordinary Love: A Blueprint for World Peace, Kaushal Aras introduces readers to seven truly practical ways of thinking about peace and love on a highly personal and individual level.
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 Until Love: Trevor at 26.00 MYR from Kobo
Until Love: Trevor
RM 26.00
Kobo
Trevor Mayson hat sein Leben komplett durchgeplant: das Familienunternehmen zum Erfolg führen und noch ein paar Jahre seinem Ruf als Playboy gerecht werden, ehe er sich auf etwas Festes einlässt. Doch dann ist da plötzlich Liz - wunderschön, liebeswürdig und zurückhaltend verkörpert sie alles, was er immer in einer Frau gesucht hat. Leider macht Trevor den Fehler, ihr das Herz zu brechen, anstatt ihr seines zu schenken. Je intensiver er sich von ihr fernzuhalten versucht, desto stärker fühlt er die Anziehung zu dieser Frau. Bald hat Trevor alle Hände voll damit zu tun, seinen Lebensplan auf den Kopf zu stellen, um Liz wieder für sich zu gewinnen …
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 Learning to Love: Michael & Sean at 29.70 MYR from Kobo
Learning to Love: Michael & Sean
RM 29.70
Kobo
Learning to Love: Book OneSean and Michael are best friends from the minute they meet and become roommates. But after supporting Sean in the wake of his brother's death, Michael finds himself questioning his sexuality and thinking about his roommate in a totally unexpected light. After all, he and Sean are straight-or so he thought. Suddenly Michael's not so sure any more. He turns to their gay housemate, Evan, for advice. Little does he know he's not the only one seeking Evan's help. Michael and Sean are both thrilled to explore their newly discovered feelings for each other, but not everyone shares their enthusiasm. When the reality of homophobia intrudes on their academic and personal lives and threatens their happiness, the adversity should draw them closer. Instead, it drives a dangerous wedge between them and puts their relationship, their futures, and their health at risk.
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 Kampagnenmanagement als Bestandteil von customer relationship management systems at 90.60 MYR from Kobo
-10%
Kampagnenmanagement als Bestandteil von customer relationship management systems
RM 90.60 RM 100.70
Kobo
Diplomarbeit aus dem Jahr 2006 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 1,7, Fachhochschule Bielefeld, 56 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Im Zuge der Globalisierung scheint es für Unternehmen sehr schwierig zu sein, sich durch Produkte und Leistungen hervorzuheben. Dies kann dann gelingen, wenn das Unternehmen ein Produkt mit einem USP (Unique Selling Propositi-on) hat. Sollte aber das Unternehmen nicht über ein USP verfügen, wird es schwierig. Dazu kommt, dass die zum gröBten Teil befriedigten materiellen Bedürfnisse und der verschärfte Wettbewerb zu einem stagnierenden Markt führen. Produktvorteile eines Herstellers werden aufgrund der hohen Markttransparenz eliminiert. Eine Differenzierung scheint nur noch über Service bzw. über die Pflege der Beziehung möglich. Die Konsumenten sind sich ihrer Macht als Käufer bewusster geworden. Bis vor einigen Jahren gab es noch die Situation des verschärften Wettbewerbs in globalen Märkten und Umsatzrückgänge bei Unternehmen, die sich aus-schlieBlich auf klassisches Massenmarketing verlassen haben. Das war der Auslöser für Überlegungen, wie Geschäftserfolge langfristig durch verbesserte Kundenbeziehungen gesichert werden können. In den letzten Jahren war eine Veränderung zu spüren. Ein Paradigmenwechsel des Massenmarketing vollzog sich. Nach dem sog. 'GieBkannenprinzip' wurden wahllos Kunden mit Werbebotschaften überflutet. Diese veraltete Betrachtungsweise wird gegen MaBnahmen des Direktmarketings ausgetauscht.
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 In Love: Karim at 22.70 MYR from Kobo
In Love: Karim
RM 22.70
Kobo
Karim ist verzweifelt auf der Suche nach der groBen Liebe. Nach mehreren bitteren Enttäuschungen mutlos geworden, ist er bereits kurz vor dem Aufgeben. Doch da tritt Sven, ein alter Schulfreund, wieder in sein Leben. Dem geht es nach einer Schussverletzung, durch die er ein Bein verlor, hundsmiserabel. Endlich hat Karim jemanden, für den er sorgen darf. Sven, der schwer an seiner Situation zu knabbern hat, stellt Karims Geduld auf eine harte Probe. Wird Karim aufgeben, oder bekommt Sven doch noch die Kurve? Gay-Romance mit Spannung und einem Hauch Drama garniert.
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 The Cowgirl's Love: 1, 2 & 3 at 25.40 MYR from Kobo
The Cowgirl's Love: 1, 2 & 3
RM 25.40
Kobo
Madison's is a teacher and life is going well. One day tragedy strikes and Madison's life is turned upside down. She is forced to retreat back home to take over a struggling family ranch. Initially disappointed about the move home, Madison meets a gorgeous man who quickly changes her mind about what it means to be out west. Follow Madison's adventure as she struggles to make her way in her new life and romance.
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 A Labour Of Love: A Guide To Natural Childbirth Without Fear at 43.20 MYR from Kobo
A Labour Of Love: A Guide To Natural Childbirth Without Fear
RM 43.20
Kobo
This book presents information in an empowering, confident, open and honest way. It is written from the eclectic experiences of Gabrielle Targett who has worked as a doula and independent childbirth educator for over ten years. As mother of three children all naturally birthed in the water, Gabrielle has a wealth of experience and knowledge which she shares in this unique book. The information is beautifully intertwined with stories from the heart, backed up by factual information and quotes from other authors who write about childbirth education; the likes of Ina May Gaskin, Spiritual Midwifery and Dr Grantly Dick-Read, Childbirth Without Fear. A Labour of Love is a non-medical approach to childbirth that emphasises empowering and asserting confidence in women and their partners. Each and every chapter has something to offer, to assist in acknowledging just what is necessary when preparing for a natural birth. It also assists de-mystifies and questions the fear surrounding birth today. This book covers so many issues that are often overlooked as being of importance when preparing for a natural birth. Considering the main points addressed in this book are actually 'The Fundamental Ideas' and 'Information' based on factual information which all women/couples should be aware of prior to giving birth and experiencing a natural labour and birth.
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 Cloudy with a Chance of Love: The unmissable laugh-out-loud read at 26.00 MYR from Kobo
Cloudy with a Chance of Love: The unmissable laugh-out-loud read
RM 26.00
Kobo
'Hilariously engaging and kept me smiling throughout!' - Rachel's Random Reads (top 1000 Amazon Reviewer) Every cloud has a silver lining when it comes to love… Weather forecaster Daryl Williams never minded the fact that she had a big bottom. It's always been behind her. In fact, it was one of the things that her husband loved about her. Until he ran off with her best friend, Gabby. Daryl knows that she needs to get back in the dating game, she just doesn't know how. So when her friend suggests taking a fortune forecast, she reluctantly agrees. And it looks like Daryl's luck is in, by Friday she has a 99% chance of falling in love! Only, as Daryl embarks on date after disastrous date, it soon becomes clear that even when it's written in the stars, finding the one after the one is never easy… The laugh-out-loud, uplifting story from Fiona Collins, bestselling author of A Year of Being Single. Perfect for fans of Jane Costello, Helen Fielding and Fiona Gibson. Praise for Cloudy with a Chance of Love: 'Hilariously engaging and kept me smiling throughout! A fresh new voice in romantic comedy writing.' - Rachel's Random Reads 'So good it'll make you feel like skipping!' - Sweet is Always in Style 'A fantastic summer read that warms your heart.' - The Nest of Books 'An entertaining, fun and light-hearted romantic read that will undoubtedly make you laugh, I loved it!' - A Spoonful of Happy Endings 'This novel downloaded onto my Kindle at midnight and I thought I'd take a look at it before I went to sleep. At 1.30 am I was still reading, absolutely hooked.' - Rachel W (Amazon Reviewer) 'Full of giggles and laugh out loud moments from start to finish!' - Lilac Mills (Amazon Reviewer)
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 Journey to Love: 1, 2 & 3 at 25.40 MYR from Kobo
Journey to Love: 1, 2 & 3
RM 25.40
Kobo
Julia has the perfect life, family and house. Although she came from humble beginnings, she and her husband have created a great life for their children. Julia's world is rocked when serious allegations are leveled at her husband that breaks their previously unbreakable bond. With her perfect life in shambles, Julia reluctantly decides to take a trip to Europe with her friends to blow off some steam. Julia is reserved at first, but after arriving, she lets her guard down and opens up. She begins to have the time of her life when she meets a handsome man unexpectedly. The new acquaintance presence, threatens to further complicate her world. Follow Julia's journey as she searches to find herself, the truth and if true love is real.
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 Electronic Customer Relationship Management (E-CRM): Instrumente und Erfolgsfaktoren der Kundenbindung im Internet at 49.40 MYR from Kobo
-5%
Electronic Customer Relationship Management (E-CRM): Instrumente und Erfolgsfaktoren der Kundenbindung im Internet
RM 49.40 RM 52.00
Kobo
Studienarbeit aus dem Jahr 2005 im Fachbereich BWL - Allgemeines, Note: bestanden, Hochschule Niederrhein in Mönchengladbach, Veranstaltung: Betriebswirtschaftliches externes Studium mit Präsenzphase, 17 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Verschärfter Wettbewerb in globalen Märkten und Umsatzrückgänge bei Unternehmen, die sich ausschlieBlich auf klassisches Massenmarketing verlieBen, waren der Ausgangspunkt für Überlegungen, wie Geschäftserfolge langfristig durch verbesserte Kundenbeziehungen gesichert werden können. Der ständige Druck, in kurzen Zeiträumen immer wieder marktfähige, vom Kunden akzeptierte Produkte zu liefern ist so stark gestiegen, dass Unternehmen sich daher unter Zuhilfenahme von modernen Informationstechnologien dazu veranlasst sehen, die Kunden möglichst bedarfsgerecht und personalisiert anzusprechen, um auf diese Weise eine langfristige und profitable Stellung am Markt zu erzielen. Kunden wandern aus den unterschiedlichsten Gründen ab (s. Abbildung eins), wobei man jedoch herausgefunden hat, dass weiche Faktoren, wie mangelndes Interesse am Kunden und dessen Wünschen oder unzureichende Beschwerdenbearbeitung eine deutlich gröBere Rolle für die Treue eines Kunden spielen als bisher angenommen. Deswegen wird es mit der dahinter stehenden Grundidee des effektiven Managements der Kundenbeziehungen und der gezielten Analyse des Wissens über den Kunden in der heutigen Literatur als unumstrittenes Grundprinzip nicht mehr in Frage gestellt. Umso erstaunlicher ist der Anteil der gescheiterten E-CRM-Projekte in der Praxis zu bewerten. Für diese Misserfolge gibt es eine Menge von Gründen, aber generell kann gesagt werden, dass viele Unternehmen einfach nicht verstehen, worauf es bei einem E-CRM-Projekt ankommt, indem sie die Komplexität eines solchen Projektes unterschätzen. Es muss das vorrangige Ziel eines Unternehmens sein, ein integratives Gesamtkonzept zu entwickeln, in dem der gesamtheitliche Blick auf den Kunden im Mittel
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 Wesentliche Änderungen der politischen Rahmenbedingungen im deutschen Pharmamarkt und Auswirkungen auf ausgewählte Customer Relationship Management (CRM) Strategien at 155.00 MYR from Kobo
-10%
Wesentliche Änderungen der politischen Rahmenbedingungen im deutschen Pharmamarkt und Auswirkungen auf ausgewählte Customer Relationship Management (CRM) Strategien
RM 155.00 RM 172.20
Kobo
Masterarbeit aus dem Jahr 2013 im Fachbereich BWL - Wirtschaftspolitik, Note: 1,3, , Sprache: Deutsch, Abstract: Das Gesundheitssystem ist neben der Arbeitslosen- und Rentenversicherung eine der drei tragenden Säulen des deutschen Sozialsystems und geht bis auf die Bismarcksche Sozialgesetzgebung zurück. Damals wie heute wird mittels staatlicher Eingriffe versucht, eine gerechte Verteilung des Gutes Gesundheit zu ermöglichen. Gesundheit ist jedoch ein Gut, das nur teilweise käuflich, nicht beliebig konsumierbar und nicht substituiert werden kann. Angebot und Nachfrage im Gesundheitsmarkt folgen also nicht denselben Regeln wie in anderen Wirtschaftsbereichen. Zudem ist das deutsche Gesundheitssystem einem permanenten Wandel unterworfen. Nicht nur Änderungen der politischen Rahmenbedingungen führen auf dem Pharmamarkt, der folgend mit dem Begriff Arzneimittelmarkt synonym verwendet wird, zu immer neuen Wettbewerbssituationen. Ebenso steigern der demographische Wandel, sprich das Altern der Gesellschaft, die steigende Zahl chronischer Krankheiten sowie ein geändertes Patientenverhalten die Dynamik und Komplexität des Gesundheitssystems. Bemerkenswert ist die Relevanz des Gesundheitssektors für den Wirtschaftsstandort Deutschland, in dem über 11% des Bruttoinlandsproduktes (Bip) erwirtschaftet werden. Mit einem Marktvolumen von rund 290 Mrd. Euro im Jahr 2011 ist der Gesundheitssektor der gröBte Wirtschaftszweig in Deutschland. Studien prognostizieren zudem ein überproportionales Wachstum auf über 450 Mrd. Euro im Jahr 2020, was jedoch u.a. von den politischen Rahmenbedingungen abhängt. Der Gesundheitsmarkt untergliedert sich in diverse Teilmärkte, wobei sich das allgemeine öffentliche Interesse vornehmlich auf den Markt der Arzneimittel richtet, den Pharmamarkt. Die Arzneimittelkosten bilden in diesem Markt einen schwierig zu steuernden Ausgabenanteil der gesetzlichen Krankenkassenversicherungen (Gkv). Dieser belief sich im Jahr 2011 auf knapp 40 Mrd. Euro und wächst s
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 Idiots in Love: Chronicles of Romantic Stupidity at 34.70 MYR from Kobo
-17%
Idiots in Love: Chronicles of Romantic Stupidity
RM 34.70 RM 42.20
Kobo
Here's best-selling humor writer Leland Gregory's sixth collection about everyday idiots-and this time they're in love! Readers are guaranteed to feel better about their own romantic misadventures after reading these jaw-dropping, hilarious tales. Many people do crazy things in the name of love, but some people take things way too far. From failed seductions to botched proposals, from disturbing displays of affection to misguided marriages, Idiots in Love chronicles the stupid things falling in love (or falling out of it) can drive people to do: * A female Coca-Cola employee became engaged to a Pepsi employee, and Coke demanded that she break it off, persuade her fiance to leave Pepsi, or resign from Coca-Cola. She refused and was terminated, but she later won a $600,000 settlement from the company* A woman in Hardwick, Georgia, divorced her husband on the grounds that he stayed home too much and was too affectionate* A couple started divorce proceedings after 90 minutes of marriage* A Norwegian woman hid a ring in her boyfriend's porridge to propose marriage to him, but he accidentally ate the ring. Fortunately, he accepted the proposal anyway. * In Whitesville, Delaware, it is illegal for a woman to propose to a man* A European survey revealed that one in nine people admit to sending themselves Valentine's Day cards. Once again, Leland Gregory finds the absolute best and funniest anecdotes and one-liners that will have readers rolling with laughter at the amorous antics of idiots in love.
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 Baby Love: A Novel at 34.70 MYR from Kobo
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Baby Love: A Novel
RM 34.70 RM 42.20
Kobo
Maynard's captivating novel of four teenage girls, bound together by early motherhood and forever changed by the arrival of two women in their small New England townIn their New Hampshire community, Sandy, Jill, Tara, and Wanda are different from other teenage girls. Jill is pregnant, while the other three are already mothers. Sandy, at eighteen, is married. Tara, the product of a broken family, is raising her baby alone. Wanda, with her three-month-old, still manages to date despite the demands of motherhood. Though their situations are different, the girls are united by their baby love. When two childless women arrive from out of town, the young mothers quickly capture their attention. But just as the women's worlds begin to intertwine, a catastrophe threatens to sweep through town-and change their lives forever. This ebook features an illustrated biography of Joyce Maynard including rare photos from the author's personal collection.
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 China Baby Love: An Australian Grandmother's life-changing mission to help China's orphans at 55.20 MYR from Kobo
China Baby Love: An Australian Grandmother's life-changing mission to help China's orphans
RM 55.20
Kobo
How one woman turned her life upside down to help those who needed it most - half a world away. Every orphan comes with a story. Every journalist has a story that stays with them. And everyone has the power to make a difference. From rural Queensland to rural China, China Baby Love is the story of moving mountains, one shovel at a time. Former foreign correspondent and host of ABC TV's 'One Plus One', Jane Hutcheon introduces us to Linda Shum, a not-so-ordinary grandmother and widow from Gympie whose compassion for China's forgotten children inspired her to create an unlikely empire. The story of Coat (Chinese Orphans Assistance Team) and Linda's quest to help orphans, many with multiple disabilities, reveals the hidden human aftermath of the One-Child Policy. A tentative visit to an orphanage in a small Chinese city turned into many over a period of twenty years. Linda's curiosity transformed into sheer determination to battle superstition, bureaucracy and a constant lack of funds, to found foster homes and a special needs school that has transformed hundreds of lives, including her own. What Jane intended as a five-minute 'human interest' segment in a news broadcast inspired an unexpected friendship and the writing of a book that would take Jane back to China. Through the story of Linda Shum's life and work, Jane gets to the heart of some painful truths behind modern Chinese families living in a one-party state.
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 Identifikation von CRM-Erfolgsfaktoren für die Einführung von Customer Relationship Management im Maschinenbau at 152.00 MYR from Kobo
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Identifikation von CRM-Erfolgsfaktoren für die Einführung von Customer Relationship Management im Maschinenbau
RM 152.00 RM 168.90
Kobo
Diplomarbeit aus dem Jahr 2005 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: sehr gut (1,3), Hochschule Heilbronn, ehem. Fachhochschule Heilbronn (Wirtschaft 1), 244 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Diese Arbeit thematisiert die Möglichkeiten von Customer Relationship Management für Unternehmen des deutschen Maschinen- und Anlagenbaus. Ziel der Arbeit ist eine Identifikation kritischer Erfolgsfaktoren für eine erfolgreiche CRM-Initiative. Zunächst soll in dieser Arbeit dieses neue Managementparadigma vorgestellt werden. In diesem Kontext werden die Definitionen und die Dimensionen des Begriffes 'crm' vorgestellt, die Bestandteile des CRM (operatives, analytisches und kollaboratives Crm) veranschaulicht sowie auf neue CRM-Trends (bspw. On-demand Crm) eingegangen. Im weiteren Verlauf dieser Arbeit wird dann die Lage der deutschen Maschinen- und Anlagenbaubranche thematisiert, indem die signifikanten Kennzeichen dieser Branche herausgearbeitet werden. AnschlieBend werden die Besonderheiten des CRM in der Investitionsgüterindustrie analysiert. In diesem Kontext wird z.B. der Unterschied zwischen Business-to-Consumer (B2C) - CRM und Business-to-Business (B2B) - CRM erörtert. Ferner werden bestehende Ansätze zur Einführung von CRM illustriert. Insbesondere die CRM-Einführungsansätze von namhaften Unternehmensberatungen und Softwareunternehmen sollen in diesem Zusammenhang vorgestellt werden. Hieran schlieBt sich die Erstellung eines Kriterienkataloges an, der die Erfolgsfaktoren einer erfolgreichen CRM-Initiative identifiziert. Konkret soll aufgezeigt werden, welche Erfolgsfaktoren im Bereich der Strategie, der Organisation, der Vorbereitung, der Implementierung und des Controllings von CRM-Initiativen maBgeblich sind. Diese Erfolgsfaktoren liefern die Grundlage für einen Fragenkatalog. Dieser Fragenkatalog enthält Fragen an Unternehmen, durch welche evaluiert werden kann, ob Unternehmen, di
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 Signs of Love: Stupid Cupid at 32.50 MYR from Kobo
Signs of Love: Stupid Cupid
RM 32.50
Kobo
The path of true love never runs smoothly, and when Gemma is involved it can get exceedingly bumpy! For as long as thirteen-year-old Gemma Stone can remember she has dreamed of becoming an award-winning journalist. Unfortunately, as the youngest member of the editorial team on the Green Park High student web-zine, she is given the job of writing the horoscopes, under the pen name 'Jessica Jupiter'. Not knowing the first thing about astrology, Gemma decides to make the most of her unexpected situation by using her new position to play Cupid with her friends, writing fictional forecasts to help their romantic dreams come true. But is Gemma to busy with her friends love lives to notice signs of love closer to home?
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 Consumer Information Systems and Relationship Management at 632.00 MYR from Kobo
-9%
Consumer Information Systems and Relationship Management
RM 632.00 RM 702.10
Kobo
Businesses continue to design and implement a variety of information systems that facilitate the creation, aggregation, and provision of product-related information in order to increase the role that quality information is playing in consumers' decision-making processes. Consumer Information Systems and Relationship Management: Design, Implementation, and Use highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems. By covering consumer perceptions of practicality and ease of use, this book is essential for practitioners in business environments and strategic management, meeting consumer needs through the use of digital and Web-based technologies as well as recent empirical research findings and design and implementation of innovative information systems. This book is part of the Advances in Marketing, Customer Relationship Management, and E-Services series collection.
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 The Call of Love: A collection of short stories at 23.40 MYR from Kobo
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The Call of Love: A collection of short stories
RM 23.40 RM 26.00
Kobo
Seven stories spanning the globe and a century, revealing narratives of individual characters and their experience in a rich multicultural context.
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 Leading and Supportive Love: the Truth About Dominant and Submissive Relationships at 36.90 MYR from Kobo
Leading and Supportive Love: the Truth About Dominant and Submissive Relationships
RM 36.90
Kobo
Have you felt 'left out' of the traditional relationship self-help books because you derive great pleasure from following your partner's requests and direction on many things in your life? Or do you respond to the natural inclination to guide, direct and protect your partner? Are your friends and family having difficulty understanding that your relationship works more like a captain and first mate on a boat?If so, this innovative book, Leading and Supportive Love, the Truth about Dominant and Submissive Relationships, can help with new and clearer understanding of yourself, your relationship and acceptance with those that you love and care for. The Dominant and Submissive Relationship is an ancient and contemporary harmonious dance that has become mysterious, magnetic, powerful, and controversial in modern day society. It may not be what you think, and some of the truth may surprise you! It's a law of nature for socialized animals and humans to have hierarchical relationships. There are those who answer that call in a more literal, thorough way. The couple has a "pack leader", or a dominant leader; and a submissive member. Through history to modern day, both roles have been held by both men and/or women. Oh and yes, this is a relationship where both partners are equals. Read about case illustrations, research insights, relationship help, and surprising details that may make you look at this type of long-term, committed relationship in a whole different way, no matter what gender you are! Do you identify with one of these lists of traits? Most people either do identify or knowsomeone who does. If so, this unprecedented book is for you!S-Type- Service to your partner is of great priority to you and you take it very seriously- Decisiveness, direction, and guidance from your partner makes you feel secure and loved- You avoid conflict and are generally non-confrontative in nature in close relationships- You greatly appreciate your partner being clear and direct with comm
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 A Book To Love: Favourite Guests of ABC TV's First Tuesday Book Club Share Their Most Loved Books at 45.50 MYR from Kobo
A Book To Love: Favourite Guests of ABC TV's First Tuesday Book Club Share Their Most Loved Books
RM 45.50
Kobo
The first publication from First Tuesday Book Club, this book is a collection of specially commissioned writing from selected guests on a book they have loved and treasured. first tuesday book club has been blessed with entertaining, inspiring and provocative guests. Now, a selection of wonderful authors and booklovers featured on the show comes together to reveal the books closest to their hearts. Some love classics-Jane Eyre anyone? A Moveable Feast? Anna Karenina? Some champion neglected gems: Ask the Dust, New Grub Street and Excellent Women may soon top your must-read-next list. And some make choices that will surprise you-which author's books are beloved by both Augusten Burroughs and Christos tsiolkas? Who adores the cultish whimsy of Mervyn Peake's Gormenghast? Who puts up their hand for the Hobbit? One thing remains common to all the contributors: a deep and genuine love of books and reading. that's what first tuesday book club is all about. So find yourself a comfortable spot, tune out your daily distractions, and enjoy!
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 Customer Relationship Management (CRM) als zentraler Faktor für den Unternehmenserfolg am Beispiel der stadtmobil Rhein-Ruhr GmbH at 49.40 MYR from Kobo
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Customer Relationship Management (CRM) als zentraler Faktor für den Unternehmenserfolg am Beispiel der stadtmobil Rhein-Ruhr GmbH
RM 49.40 RM 52.00
Kobo
Studienarbeit aus dem Jahr 2012 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 2,0, International School of Management, Standort Dortmund, Veranstaltung: Servicemanagement, Sprache: Deutsch, Abstract: Bei der vorliegenden Arbeit handelt es sich um eine Hausarbeit im Fach Servicemanagement, oder auch Dienstleistungsmanagement an anderen Institutionen. Zum Inhalt: Customer Relationship Management gehört zu Process, einem der 7-P's des Marketing Mixes. Besonders in der heutigen Zeit, nimmt das Kundenmanagement ein hohen Stellenwert ein. Dies hat verschiedene Gründe: 1. Finanziell - Kunden binden ist günstiger für ein Unternehmen als Kunden zu gewinnen; 2. Marktsättigung - Viele Märkte sind nahezu überströmt von konkurrierenden Unternehmen, das CRM hilft dabei, möglichst viele Kunden für sich zu gewinnen / bei sich zu behalten; uvm. stadtmobil Rhein-Ruhr ist ein klassisches Dienstleistungsunternehmen, an dessen Beispiel in diesem Fall das Crm, anhand von theoretischen und praktischen Ausführungen, erläutert wird.
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 Witnesses of Perfect Love: Narratives of Christian Perfection in Early Methodism at 65.00 MYR from Kobo
-20%
Witnesses of Perfect Love: Narratives of Christian Perfection in Early Methodism
RM 65.00 RM 81.20
Kobo
In Witnesses of Perfection Amy Caswell Bratton explores how the eighteenth-century doctrine of Christian Perfection spread in the early British Methodist communities. Alongside leaders such as John and Charles Wesley teaching about Christian Perfection, Methodist men and women told narratives of Christian Perfection which transmitted the doctrine. Using narrative to spread Christian Perfection was effective because it both communicated the content of the experience of Christian Perfection and also commended this experience to the listener. This study is noteworthy for its detailed analysis of several first-hand narratives that testify to the experience, and which were made public for the edification of the Methodist community in the Arminian Magazine and other publications. The narratives of four Methodist people are examined at length: Sarah Crosby (1729-1804), George Clark (1710-1797), William Hunter (1728-1797) and Bathsheba Hall (1745-1780). In addition to observing the transmission of the doctrine through narrative, the study of these stories illuminates early Methodist spirituality and the doctrine of Christian Perfection (or entire sanctification) through the embodiment of Perfection in the life of real people. Amy Caswell Bratton was born in Kindersley, Saskatchewan. She was born into a rich family heritage of Methodism in the Free Methodist Church, attending Lakeview Free Methodist Church in Saskatoon while growing up. She attended Rocky Mountain College in Calgary, Alberta where her interest in Spiritual Theology and teaching were discovered. In 2005 she continued her studies at Regent College in Vancouver, BC where she completed her MCS and ThM in Spiritual Theology. She hopes to discover more kindred spirits among the early Methodists by continuing studying their stories and spirituality. Amy is currently living in Vancouver with her husband, waiting on God for the next part of her journey, be it in further studies, a job involving teaching or somethin
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 Secret Love: Overture at 34.30 MYR from Kobo
Secret Love: Overture
RM 34.30
Kobo
Takumi Toba is both the agent and secret lover of the fabulously popular model, Sagami. Takumi knows he should be happy, both for Sagami's love and his growing success. As his acting career takes off, however, he's given the lead role in a new drama series. Sagami ends up spending more and more time at the studio with the female lead. Takumi has always urged Sagami to keep his personal life separate from business, but now Takumi cant put away his feelings of doubt and jealousy, even on the job! When a magazine scandal breaks with photographs of Sagami and a mysterious woman, will Takumi be able to keep it together?Translated by Jun Kayama; Edited by Myrrh Deren; Lettered by Krin Deren
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 Destined For Love: A Step by Step Guide to Attracting Your Soul Mate at 36.90 MYR from Kobo
Destined For Love: A Step by Step Guide to Attracting Your Soul Mate
RM 36.90
Kobo
For the serious seeker of "true love." This comprehensive guide will educate you about applying the law of attraction and the law of alignment to magnetize your soul mate to you in lightspeed. Written in Michelle's trademark self-coaching style. you will apply what you need to learn and attract the love of your life. Order this book if you are seeking to find that special someone and want to get ready for right and real love. Chock full of inspirational quotes, journaling assignments, and self awareness exercises. This is the only book you will ever need to read on the subject of romantic love and dating. You deserve to have the love that you desire and this book will walk with you step by step on your journey to meeting "the One.
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 Warriors of Love: Windschatten at 22.70 MYR from Kobo
Warriors of Love: Windschatten
RM 22.70
Kobo
Der neue romantische Fantasy Roman von Dämonenherz -Autorin Cornelia Zogg Vier Freundinnen und ein lang erwartetes Wochenende in einem Spa in den Bergen! Doch stattdessen erwarten sie magische Wesen, heroische Schlachten und edle Krieger. Die Freundschaft der vier Freundinnen Tessa, Cori, Josie und Beth beginnt langsam zu bröckeln. Nachdem Tessa ihren Wächtergeist gefunden hat, reisen die vier weiter, um auch die verbliebenen Geister zu finden und endlich über die nötige Kraft zu verfügen, die magische Welt Alhambra vor den bösen Lichtfressern zu retten und glücklich nach Hause zurückkehren zu können. Doch je länger sie sich den Gefahren des Landes und deren Bewohnern stellen, umso tiefer wird die Kluft zwischen ihnen. Als wäre das nicht genug, ist der Kampf gegen die eigenen Gefühle und Schwächen zu bestehen. Der Weg nach Hause scheint mit einem Mal nicht ganz so einfach, wie sie es sich erhofft hatten. Warriors of Love besteht aus drei Teilen: Nebelschatten, Windschatten und Nachtschatten. feelings-Skala (1=wenig, 3=viel): Gefühlvoll: 2, Witzig: 2, Erotisch: 3, Fantastisch: 3 Warriors of Love Windschatten ist eine eBook-Reihe von feelings*emotional eBooks. Mehr von uns ausgewählte romantische, prickelnde, herzbeglückende eBooks findest Du auf unserer Facebook-Seite: www. facebook. de/feelings. ebooks GenieBe jede Woche eine neue Liebesgeschichte - wir freuen uns auf Dich!
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 Eternal Love: Romantic Poetry Straight from the Heart at 21.60 MYR from Kobo
Eternal Love: Romantic Poetry Straight from the Heart
RM 21.60
Kobo
When you read a poetry book by Stacey Chillemi, you enter a special world where emotions sing from the heart. A world that lovingly captures the ties that bind us to one another-the joys and sorrows, heartbreaks and misunderstandings, and glad, perfect moments when we are in true harmony. A world filled with romance, and above all, enjoyable portrait of love tenderly laid open for us. Join Stacey Chillemi as she journeys down the road of romance, passion and eternal love. Eternal Love gives you the opportunity to experience the magical moments that unifies two separate souls creating them into one complete soul.
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 IN THE PRESENCE OF UNCONDITIONAL LOVE: Understanding the Near Death Experience at 43.20 MYR from Kobo
IN THE PRESENCE OF UNCONDITIONAL LOVE: Understanding the Near Death Experience
RM 43.20
Kobo
This book is a study of the many aspects of near death experiences. What causes them, are they real, the changed life they bring to the experiencer, and the expanded knowledge they impart to us. Near death experiences are spiritual in nature indicating an afterlife of pleasant circumstances for all people. This book is not about religion nor science, but will explain how NDEs impact them both. This book was written by a near death experiencer. There are six sections in this book each explaining a different view of the experience. A brief description of each section of this book is shown below. Section One: NDEs show us how to live successfully. Section Two: NDEs show us our spiritual nature. Section Three: NDEs, what are they, are they real. Section Four: Real NDEs told by the experiencer. Section Five: Personal observations of life. Section Six: Affirmations and self-help tools.
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 Love: 21st-Century Relationships at 47.10 MYR from Kobo
-14%
Love: 21st-Century Relationships
RM 47.10 RM 55.30
Kobo
How do we find enduring love? Can we separate our own sense of well-being and success from that of a relationship? Can we learn from our mistakes and past blunders? What are the traps and pitfalls in today's relationships? How does technology affect the modern couple? This practical book deals with all these subjects, and more. Written by an experienced couples therapist with years of experience dealing with various relationship issues, '#Love 21st Century Relationships' is the perfect guide to the modern relationship. Taking into account the unique circumstances of the modern dating scene, it deals with finding, keeping and creating lasting love in the era of social media. With practical guides to help during times of trouble, such as how to have a good fight, this book guides the reader through the pitfalls to attain a stronger, healthier and more loving relationship.
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 A Journey to Self Love: Memoirs of a Butterfly at 23.40 MYR from Kobo
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A Journey to Self Love: Memoirs of a Butterfly
RM 23.40 RM 26.00
Kobo
A Journey to Self Love" is a memoir to a path from self-hatred to a path of self love. Readers will experience with Armetria a journey through their hardships that they don't have to be endowed with guilt and shame or burdened by their past experiences but utilize these experiences as stepping stones to a path towards a life of love and affirmation. By showing the readers how she picked up the pieces in her own life, Armetria shares how to use the broken pieces to create a beautiful masterpiece.
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 electronic Customer Relationship Management (eCRM) - Technische und wirtschaftliche Aspekte im eCommerce at 46.40 MYR from Kobo
-4%
electronic Customer Relationship Management (eCRM) - Technische und wirtschaftliche Aspekte im eCommerce
RM 46.40 RM 48.70
Kobo
Studienarbeit aus dem Jahr 2002 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 1, Hochschule München (FB Bwl), Sprache: Deutsch, Abstract: Noch nie hatten Kunden mehr Auswahl an Produkten und Unternehmen so viel Konkurrenz wie heute. Dies veranlasst Firmen dazu, den Konsumenten mit individuellem Service, maBgeschneiderten Produkten und passenden Angeboten für ihre Leistungen gewinnen zu wollen. Es ist daher ein Wandel vom Massen- zum kundenindividuellen One-to-One-Marketing zu beobachten. Das in den neunziger Jahren entstandene One-to-One-Marketing konzentriert sich auf die Individualisierung eines Kunden bzw. einer Kundengruppe, [.] mit sehr ähnlichen gemeinsamen Merkmalen' 1. Ziel ist es, eine Erhöhung der Verkaufsquote dadurch zu erreichen, dass der Kunde persönlich angesprochen wird. Hierunter können z.B. Werbeaktionen verstanden werden, welche auf die individuellen Bedürfnisse einer Kundengruppe eingehen, und versuchen diese zu befriedigen. ,[.]So sind die meisten Werbeschreiben heute wenigstens in geringem MaBe personalisiert - und wenn es sich dabei nur um das Eindrucken einer persönlichen Adresse (die von einem Adresshändler stammt und exakt der angepeilten Zielgruppe zugeordnet wurde) und Anrede handelt'2. Doch erst seitdem das Internet ins Spiel gekommen ist, konnte das Konzept lukrativ realisiert werden. Besonders dort ist es wesentlich kostengünstiger und erfolgversprechender, die Beziehung zu bestehenden Kunden zu intensivieren, als die Akquisition von Neukunden zu forcieren. ,Es heiBt, dass die Akquisition eines Neukunden mindestens fünf Mal teurer als die Anbahnung von Geschäften mit bestehenden Kunden ist' 3. Ein Betrieb kann Kunden, die erst einmal ein Produkt gekauft haben, schwer einschätzen. Worauf legt der Kunde wert? Für welche neuen Produktangebote ist er offen? Was wirkt eher störend auf ihn? Anders verhält es sich hingegen bei Stammkunden: Hier können Profile erstellt und ausgewer
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 Customer Relationship Management (CRM). Grundlagen, Systeme und Anwendungsgebiete at 134.50 MYR from Kobo
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Customer Relationship Management (CRM). Grundlagen, Systeme und Anwendungsgebiete
RM 134.50 RM 149.40
Kobo
Studienarbeit aus dem Jahr 2005 im Fachbereich Informatik - Wirtschaftsinformatik, Note: 1.0, Hochschule für Technik und Wirtschaft Berlin, Veranstaltung: Informationswirtschaft, 12 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Der internationale Wettbewerb in Erscheinung der Globalisierung, eine durch das Internet erhöhte Markttransparenz und anspruchsvolle, aufgeklärte Kunden setzen die Unternehmen zusätzlich unter Druck. Kurzfristige und nur auf den Absatz ausgelegte Konzepte sind in dieser Situation mit einem hohen Risiko verbunden. Der Aufbau mittel- und langfristiger Beziehungen zu jedem einzelnen Kunden ist für den Ausbau der Marktposition von entscheidender Bedeutung. Unternehmen managen heute mehrere, kostenintensive Schnittstellen zum Kunden; Verkauf, Call-Center, Service. Customer Relationship Management (Crm), der Begriff wurde circa 1997 von Experten aus der Branche geprägt, ermöglicht einen ökonomisch sinnvollen Einsatz der Ressourcen an diesen Schnittstellen. CRM ist ein Managementkonzept oder auch eine Unternehmensphilosophie zum Aufbau, zur Pflege und zum Ausbau einer langfristigen und profitablen Kundenbeziehung. Das Zusammenspiel der Abteilungen und Funktionen eines Unternehmen spielt dabei eine wichtige Rolle. Gewachsene Strukturen, Abteilungsdenken, die Gewöhnung an das vertraute System und eingefahrene Abläufe produzieren Informationsverlust. Kundendaten werden vielfach unstrukturiert an unterschiedlichen Stellen im Unternehmen gespeichert. CRM integriert die Marketing, Vertriebs- und Serviceaktivitäten und unterstützt gleichzeitig interne Informationsbedürfnisse.
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 Customer Relationship Management als übergeordnetes Marketing- und Managementkonzept at 40.30 MYR from Kobo
-4%
Customer Relationship Management als übergeordnetes Marketing- und Managementkonzept
RM 40.30 RM 42.20
Kobo
Studienarbeit aus dem Jahr 2003 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 2,0, Universität Konstanz (Lehrstuhl für Marketing), Veranstaltung: Seminar im Wahlpflichtfach Marketing, Sprache: Deutsch, Abstract: Die zunehmende Individualisierung des Kundenverhältnisses und abnehmende Kundenloyalität verschärfen den Wettbewerb in den globalisierten Märkten von heute1. Durch neue Informations- und Bezugsquellen nimmt die Bindung der Kunden an die Anbieter zunehmend ab, während die Kosten der Akquirierung neuer Kunden stetig ansteigen. Die Unternehmensberatung Bbdo Consulting geht davon aus, dass 'Ziele und Trends in allen Branchen dahin gehen, den Absatz über hundertprozentige Kenntnisse der Märkte, der Vertriebskanäle, der Kundenpotenziale sowie individueller Kaufmotive zu steuern', und dass 'aus vielfältigen Merkmalen und Motiven die individuelle Kundenzukunft abzuleiten ist'.2 Im Hinblick auf diese Entwicklung erlangt Customer Relationship Management in Forschung und Praxis zunehmend an Bedeutung. Das Management- Konzept des Customer Relationship Managements ist jedoch nicht unumstritten. Befürworter verstehen es als einen neuartigen Lösungsansatz zum Erhalt bzw. zur Steigerung von Unternehmensgewinnen. Kritiker hingegen fassen CRM als 'alten Wein in neuen Schläuchen' auf.3 In dieser Arbeit werden zunächst der Begriff des Customer Relationship Managements, die zentralen Elemente dieses Management- Konzeptes, das grundsätzliche Vorgehen bei der Implementierung sowie die Vorteile auf Seiten der Unternehmen und Kunden näher beschrieben. Im Anschluss daran stehen die Möglichkeiten des CRM in Verbindung mit aktuellen und zukünftigen Technologien im Fokus der Betrachtung. Im letzten Abschnitt wird die Einführung eines Crm- Systems am praktischen Beispiel der Credit Suisse untersucht. 1 Vgl. Schulze/Bach/Österle (2000), S.113 2 Bbdo Consulting, CRM Studie (2000), S.3 3 Vgl. Sexauer (2002), S. 218
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 A Blistered Kind of Love: One Couple's Trial by Trail at 64.60 MYR from Kobo
-19%
A Blistered Kind of Love: One Couple's Trial by Trail
RM 64.60 RM 80.60
Kobo
* Winner of the 2003 Barbara Savage Miles from Nowhere Award * A blend of romance, humor, and adventure on the Pacific Crest Trail* Written in "he said/she said" alternating chapters, this young couple each tell their own story
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 Supplier Relationship Management at 130.30 MYR from Kobo
-9%
Supplier Relationship Management
RM 130.30 RM 144.40
Kobo
There's a new buzz phrase in the air: Supplier Relationship Management (Srm). Corporate executives know it's necessary, but there's only one problem. Nobody yet knows how to do it. Or they think it's all about bashing your vendors over the head until they reduce the price another 4%. Supplier Relationship Management: How to Maximize Vendor Value and Opportunity changes all that. Containing the best and most innovative advice from the operations and procurement experts at consultant AT Kearney, this book shows that SRM is at root a strategic discussion requiring cross-functional interaction and internal alignment at the highest levels. It requires an honest appraisal of the value that suppliers now bring to your firm, as well as their potential value. It then requires a frank and constructive business-to-business dialogue about how to improve the relationship. When this happens, a company reaps myriad benefits, ranging from new opportunity to added value to competitive advantage-and, quite likely, to overall (and sometimes substantial) cost reductions. This book shows the most concrete methods you can use today to: Identify value-adding opportunities in the supply chainWork closely with suppliers to maximize the benefitsWork the "Critical Cluster" of suppliers, where the greatest opportunity for advantage liesReview suppliers to encourage constant gains in quality and costTurn your SRM strategy into a major competitive advantageSupplier Relationship Management introduces and explains the Supplier Interaction Model, a key tool that will help you get the most from your supplier relationships. It segments the supplier universe into nine categories, from those you want to run away from fast to those so good and so useful to your organization that it can make sense to invest in them directly. Numerous case studies show how to apply the principles to your situation. Supplier Relationship Management burns off the fog that has surrounded the procurement process for far too lo
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 Supplier Relationship Management at 291.80 MYR from Kobo
-9%
Supplier Relationship Management
RM 291.80 RM 324.10
Kobo
The supply base represents a wealth of opportunities for any organisation, yet few organisations ever properly realise this. Supplier Relationship Management enables organisations to manage suppliers effectively and provides the means to secure real, tangible and dramatic benefits from the supply base that would not otherwise be realised. Written by Jonathan O'Brien, an award winning author and leading practitioner with over twenty five years' experience in the field, this book is the definitive guide to Supplier Relationship Management. This highly practical, 'how to' guide is a valuable tool for anyone that manages or interfaces with the supply base. The book provides a strategic and structured approach to maximising value from key and strategic suppliers, and gives focus to the direct resources at the suppliers that can make the biggest difference to the organization. It offers a complete, clear and highly operational framework for Supplier Relationship Management and seeks to provide answers to twenty key or 'pathway' questions. Supplier Relationship Management guides readers through the simultaneous orchestra of supply base segmentation, supplier relationship management, and performance management. Jonathan O'Brien offers practical advice on: managing a changing global supply base; managing internal clients in purchasing and processes; determining the right segmentation plan for the supply base; introducing performance management systems; driving supplier improvements; developing strategic collaborative relationships. Supplier Relationship Management is the ideal companion to Category Management in Purchasing and Negotiation for Purchasing Professionals. Used together, these books provide a complete and powerful strategic purchasing toolkit.
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 The Psychology of Love and Hate in Intimate Relationships at 327.80 MYR from Kobo
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The Psychology of Love and Hate in Intimate Relationships
RM 327.80 RM 364.10
Kobo
Social psychology has made great advancements in understanding how our romantic relationships function and to some extent, dissolve. However, the social and behavioral sciences in much of western scholarship often focus exclusively on the more positive aspects of intimate relationships-and less so on more controversial or unconventional aspects. The goal of this volume is to explore and illuminate some of these underrepresented aspects: aspects such as non-monogamy, female orgasm, sadism, and hate, that often function alongside love in intimate relationships. Ultimately, by looking at intimate relationships in this way, the volume contributes to and advocates for a more holistic and comprehensive view of intimate relationships. Throughout the volume, contributors from social, clinical, and evolutionary psychology cover love and hate from a variety of (sometimes opposing) perspectives. The first section, covers love and the changing landscape of intimate relationships. Its chapters review the current literature and research of understudied topics like non-monogamy, female orgasm, sexual fantasies, and the viewpoint of love as something other than positive. The second section explores hate and how hate can operate in intimate relationships-for example, the appearance of sadistic behavior and debates the nature of hate as either a motivation or emotion. The volume concludes, by looking at ways in which the appearance of hate in relationships can be dealt with and overcome successfully. Taken together, these two sections reflect the full variety of experiences within intimate relationships. With the aim of exploring how love and hate can-and frequently do-work together, The Psychology of Love and Hate in Intimate Relationships is a fascinating psychological exploration of intimate relationships in modern times. It is an invaluable resource to academics and students specializing in psychology, gender, and sociology, including clinicians and therapists, and all those
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 Love: Talk About It, Sing About It, Learn About It at 36.40 MYR from Kobo
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Love: Talk About It, Sing About It, Learn About It
RM 36.40 RM 45.50
Kobo
Love: Talk About It, Sing About It, Learn About It, is a compilation of songs and poems which seek to explain the true element to true prosperity, happiness, and lasting relationships, which is love. The Poems and songs of this book are personal and generally uplifting as the writer reflects her respect and love for Jesus Christ, her family, and fellowmen. Love is the selfless, infinite gift of God, so powerful; it led Jesus to the Calvary to save a dying world. By reading this book, the reader will be able to reflect on God's unchanging love for humanity. Allow the contents of this book to fill your heart with happiness and warmth, knowing that regardless of life's circumstances, you are loved by God above, and although your brother offends you, you ought to love him still. But let all who take refuge in you be glad; let them ever sing for joy. Spread your protection over them, which those who love your name may rejoice in you. (Psalms 5:11)
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 Customer Relationship Management (CRM). Ein Überblick at 58.80 MYR from Kobo
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Customer Relationship Management (CRM). Ein Überblick
RM 58.80 RM 61.70
Kobo
Studienarbeit aus dem Jahr 2006 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1, Campus02 Fachhochschule der Wirtschaft Graz, 9 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: 'crm ist eine kundenorientierte Unternehmensphilosophie die mit Hilfe von IT-Lösungen versucht, auf lange Sicht hochwertige Kunden zu akquirieren und profitable Kundenbeziehungen durch ganzheitliche und differenzierte Marketing- Vertriebs- und Servicekonzepte, aufzubauen und zu festigen.'
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 Art Of Love: Nearly 100 Sex Positions And Wealth Of Illustrated Material From Foreplay To Anatomy (Mobi Health) at 34.10 MYR from Kobo
-19%
Art Of Love: Nearly 100 Sex Positions And Wealth Of Illustrated Material From Foreplay To Anatomy (Mobi Health)
RM 34.10 RM 42.50
Kobo
The Art of Love features nearly 100 sex positions and wealth of illustrated material from foreplay to anatomy. Whether you are a novice to the art of love or an experienced lover this book will indulge your senses. Audience: Whether you are a novice to the art of love or an experienced lover this collection will indulge your senses. FEATURES:-Fully illustrated-Detailed description on positions, history and etymology. -Guide to foreplay with anatomical diagrams -Access the guide anytime, anywhere - at home, on the train, in the subway. -Always have the guide available for a quick reference. -Search for the words or phrases -Navigate from Table of Contents or read page by page Table OF Contents: Foreplay: Sexual arousal Kissing Erogenous zones Outercourse Kama Sutra Striptease Eroticism Nudity Male Anatomy Female Anatomy Birth Control Sexual slangMissionary positions: Missionary Side entry missionary Squashing of the deckchair Peace Sign Butterfly position Coital alignment technique The stopperage The Yawning Position Octopus PositionFrom behind positions: Doggy Leapfrog Froggy Upright doggy Spread-eagle Spoons position Reverse peace sign Inverted Missionary Camel Ride/Camel-Style Woman on top positions: Cowgirl sex position/Amazon position Reverse Cowgirl/Reverse Amazon Italian chandelier Reverse Cowgirl Horizontal Asian Cowgirl Horizontal reverseSitting and kneeling positions: Watching the game Armchair Black bee Furniture Persuading of the debtor Playing of the cello Proposal Split levelStanding positions: Reverse piggy-back Stand and carry Standing Wheelbarrow High Heels Harvey Wallbanger Positions during pregnancy: Missionary with caution Spoon Leapfrog Cowgirl Spread-eagle Camel Ride T-square Positions to promote conceptionLess common positions: Cross Nascar Head to toe Rocking chair K position T-square Drilling for Oil Acrobatic skill / extreme flexibility positions: Advanced black bee Toilet position Helicopter fuck Sorority fuck Wheelbarrow doggy fuck Fettucini a
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 Food of Love: Gourmet Erotica at 26.60 MYR from Kobo
Food of Love: Gourmet Erotica
RM 26.60
Kobo
In Food of Love, eroticist Giselle Renarde has assembled a collection of ten lip-smacking tales involving delicious desserts, yummy chefs, seductive restaurant settings, and heaps of fetishistic food play! Sticky and sweet, milky and messy, red hot and ice cold, these stories are sure to spice up your night! Sink that sweet tooth into this collection of gourmet erotica and you'll not only feel great about your purchase, but you'll also be doing your part to end food insecurity in Canada's North. That's because the author will be donating 100% of royalties earned from Food of Love to food banks accommodating immediate needs and community services with a long-term focus on country foods and land-based programs. If you're peachy keen on altruistic erotica, Food of Love will be the apple of your eye. Buy your copy today!
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 Irresistible In Love: The Maverick Billionaires, Book 4 at 22.70 MYR from Kobo
Irresistible In Love: The Maverick Billionaires, Book 4
RM 22.70
Kobo
Meet the Maverick Billionaires―sexy, self-made men from the wrong side of town who survived hell together and now have everything they ever wanted. But when each Maverick falls head-over-heels for an incredible woman he never saw coming, he will soon find that true love is the only thing he ever really needed. An exciting and emotional new contemporary romance series from New York Times and USA Today bestselling authors Bella Andre and Jennifer Skully! Book Description: Evan Collins is the man with the Midas touch. Having left his hard childhood behind him, the financial genius vowed to one day have everything. But when he discovers that his marriage is built on lies, the only people he can trust now are the Mavericks-and the woman who has always been there for him: Paige, the sister of his soon-to-be ex-wife. Paige Ryan has always loved Evan Collins, a secret she's hugged close to her heart for nine long years. But when her sister's devastating betrayal is revealed, Paige can't keep her feelings hidden any longer. Paige is a beacon of light for Evan. Despite believing he needs to keep the walls around his heart stronger than ever, he's irresistibly drawn to her sweet, pure heart-and the undeniable sparks flaring between them. She's the only one he trusts to help him face the darkness of his past head-on before it destroys him. But will their forbidden romance end up destroying them both? The Maverick Billionaires Series Book 1: Breathless In Love Book 2: Reckless In Love Book 3: Fearless In Love Book 4: Irresistible In Love Book 5: Wild In Love ~ coming soon! Author Biographies: Bella Andre's New York Times and USA Today bestselling novels have been #1 bestsellers around the world, with more than 5 million copies sold so far. Known for "sensual, empowered stories enveloped in heady romance" (Publishers Weekly), her books have been Cosmopolitan Magazine "Red Hot Reads" twice and have been translated into ten languages. Bella also writes bestselling sweet contempor
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 Customer Relationship Management Strategies in the Digital Era at 766.10 MYR from Kobo
-9%
Customer Relationship Management Strategies in the Digital Era
RM 766.10 RM 851.00
Kobo
In today's global economy, social media and technological advances have changed the way businesses interact with their clientele. With new forms of communication and IT practices, companies seek innovative practices for maintaining their consumer loyalty. Customer Relationship Management Strategies in the Digital Era blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this publication discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric. This publication is an essential reference source for researchers, professionals, managers, and upper level students interested in understanding customer loyalty in a technology-focused society.
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 You Can't Kill My Love: A Kashmir Holocaust Love Story at 22.70 MYR from Kobo
You Can't Kill My Love: A Kashmir Holocaust Love Story
RM 22.70
Kobo
A Holocaust in Kashmir destroys two lives till love unites them. Again. From the #1 Best-Selling Author, comes a tender coming-of-age love story of two Kashmiri Pandits, whose lives are torn asunder by Islamist terrorists. Meet Reshma and Sanjay, who grow up in Kashmir, and consider the beautiful valley their only home in the entire world. Till the early 1990s. When terrorists for no rhyme or reason make them lose everything. Their lovely homes in Srinagar, their relatives, their friends… and themselves. Forcing them to live in exile, in penury, and worse-without the comfort of each other. Can Sanjay stand up to radical Islam and win? Can Reshma heal herself and re-connect with her love ever? Share the pain and sufferings of the two lovers as they pick up the shattered pieces of their lives bit-by-bit with grit, determination and just pure love in their hearts. "You Can't Kill My Love" is a story of passionate love and enduring bravery in a world where innocents think they stand no chance against indoctrinated terrorists. But they could just be so wrong! If you like reading Romantic Suspense novels, buy a copy or download a sample now!
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 Galaxy Love: Poems at 96.20 MYR from Kobo
-19%
Galaxy Love: Poems
RM 96.20 RM 120.10
Kobo
Galaxy Love showcases the voice of a beloved and acclaimed poet, celebrating the passions and rhythms of life. The poems in this new volume by the winner of the National Book Award span countries and centuries, reflecting on memory, aging, history, and mortality. "Hamlet Naked" traverses Manhattan in the 1960s from a Shakespeare play on 47th Street to the cellar of a Ukrainian restaurant in the East Village; "Thieves and Murderers" encompasses musings of the medieval French poet François Villon and Dwight Eisenhower; "Orson" recounts a meeting of the poet and Orson Welles, exiled in Paris. Gerald Stern recalls old cars he used to drive-"the 1950 Buick / with the small steering wheel / and the cigar lighter in the back seat"-as well as intimate portraits of his daily life "and the mussel-pooled and the heron-priested shore" of Florida. These are wistful, generous, lively love poems and elegies that capture the passage of time, the joys of a sensual life, and remembrances of the past.
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 Customer Relationship Management in deutschen und US-amerikanischen Banken. Darstellung der CRM-Praxis beider Länder und ihrer kulturellen Hintergründe. at 102.30 MYR from Kobo
-10%
Customer Relationship Management in deutschen und US-amerikanischen Banken. Darstellung der CRM-Praxis beider Länder und ihrer kulturellen Hintergründe.
RM 102.30 RM 113.70
Kobo
Diplomarbeit aus dem Jahr 2002 im Fachbereich BWL - Marketing, Unternehmenskommunikation, Crm, Marktforschung, Social Media, Note: 1,5, Universität Augsburg (Werbepsychologie- und Konsumforschung (Lehrstuhl)), Sprache: Deutsch, Abstract: Customer Relationship Management (Crm) ist das neue Modewort oder 'Buzzword' der Wirtschaftsbranche. Spätestens seit dem Triumphzug des Internets, das den Kunden emanzipiert hat, scheint kein Unternehmen mehr an dem Konzept zur Kundenbindung vorbeizukommen. Gerade Banken finden sich in einem hoch umkämpften Markt wieder, der dem geänderten Kundenverhalten mittels geeigneter MaBnahmen Rechnung tragen muss. CRM wird einstimmig als eine Notwendigkeit gesehen, um in Zeiten gesättigter Märkte bestehen zu können. Die unbedingte Zuwendung zum Kunden nimmt Form an und verspricht zukünftig eine Kundenbetreuung in einer Qualität, die es bisher nicht gegeben hat. Die Anfänge des Konzeptes sind schwer zu datieren und es gibt unterschiedliche Auffassungen darüber, welches Unternehmen oder welche Person als Initiator zu gelten hat. Einig ist man sich, dass Anfang der 90er Jahre der Paradigmenwechsel stattgefunden hat. Banken in Deutschland und in den USA gehörten zu den ersten Unternehmen, die sich das neue Konzept einverleibt haben. Aufgrund ihrer Struktur und ihres Geschäftsinhaltes sind sie in der Lage, eine bedeutende Antriebskraft für das Gelingen des ehrgeizigen Konzeptes zu sein. Wie weit CRM in deutschen und amerikanischen Banken bisher fortgeschritten ist und welche MaBnahmen in beiden Ländern getroffen wurden, soll der Inhalt der vorliegenden Arbeit sein. Darüber hinaus wird das CRM-Konzept kulturspezifisch hinsichtlich der unterschiedlichen Vorgehensweisen in Deutschland und in den USA unter die Lupe genommen.
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 Intimate Relationships in Medical School at 153.30 MYR from Kobo
-9%
Intimate Relationships in Medical School
RM 153.30 RM 170.20
Kobo
Intimate Relationships in Medical School is for anyone studying the medical sciences who is married or in a committed relationship. Michael Myers-an experienced psychiatrist and clinician- uses several case examples throughout the book which are composites from his practice. Through these and the author's suggestions and insights, the busy, committed medical student and his or her partner will increase their ability to confront and resolve misunderstandings.
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 Universal Love: The Yoga Method of Buddha Maitreya at 34.60 MYR from Kobo
Universal Love: The Yoga Method of Buddha Maitreya
RM 34.60
Kobo
This is truly a book for everyone, and probably one of the most important to have among your Buddhist book collection. By pulling together some of Lama Yeshe's introductory teachings on Buddhism, meditation, compassion and emptiness, and combining them with the definitive explanation of tantra, this one valuable volume will inspire students to go more deeply into the Yoga Method of Buddha Maitreya-a tantric practice. Lama helps us to understand all the ways we can use meditation to develop transformation and gain transcendent experiences. It's still important to find a fully-qualified teacher like Lama or seek out a group deity yoga retreat, but this new offering from the Lama Yeshe Wisdom Archive is a very good explanation of Universal Love. Highly recommended by Mandala Magazine. This book is made possible by kind supporters of the Archive who, like you, appreciate how we make these teachings available in so many ways, including in our website for instant reading, listening or downloading, and as printed and electronic books. Our website offers immediate access to thousands of pages of teachings and hundreds of audio recordings by some of the greatest lamas of our time. Our photo gallery and our ever-popular books are also freely accessible there. Please help us increase our efforts to spread the Dharma for the happiness and benefit of all beings. You can find out more about becoming a supporter of the Archive and see all we have to offer by visiting our website. Thank you so much, and please enjoy this e-book.
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 The Science of Intimate Relationships at 188.40 MYR from Kobo
The Science of Intimate Relationships
RM 188.40
Kobo
The Science of Intimate Relationships represents the first interdisciplinary approach to the latest scientific findings relating to human sexual relationships. Offers an unusual degree of integration across topics, which include intimate relationships in terms of both mind and body; bonding from infancy to adulthood; selecting mates; love; communication and interaction; sex; passion; relationship dissolution; and more Summarizes the links among human nature, culture, and intimate relationships Presents and integrates the latest findings in the fields of social psychology, evolutionary psychology, human sexuality, neuroscience and biology, developmental psychology, anthropology, and clinical psychology. Authored by four leading experts in the field Instructor materials are available at www. wiley.com/go/fletcher
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 Talent Relationship Management at 245.90 MYR from Kobo
-9%
Talent Relationship Management
RM 245.90 RM 273.00
Kobo
In times of growing talent shortage, companies have to find new ways to fill their strategic positions from the outside. This book presents useful and competitive solutions for hiring talented and motivated employees. The author presents four concrete fields of action to achieve this and provides the reader with definitions of strategically relevant key and bottleneck functions. The book emphasizes the fact that employers must sell relevant functions just like they would as part of an employer branding strategy. Employers are moving towards active sourcing strategies beyond job ads and headhunting. They must maintain and manage relations with promising talent once they have been identified. Finally, employers must ensure a positive candidate experience. This book serves as a handy reference for HR managers and talent recruiters.
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 To Prussia With Love: Misadventures in Rural East Germany at 31.20 MYR from Kobo
-9%
To Prussia With Love: Misadventures in Rural East Germany
RM 31.20 RM 34.40
Kobo
'We-have-a-house-in-the-country?' Lena nodded solemnly. 'Where?' I almost shouted, briefly rattling the table. No wait, don't tell me - it's Todi in Umbria right? The old manor house, the one with the lemon groves!' 'Alt-Globnitz.' 'Alt-Globnitz?' Suddenly I felt cold. 'Alt-Globnitz. It's a really nice place. You will love it.' In a desperate attempt to save his relationship with girlfriend Lena and take a break from the world of journalism, Roger Boyes agrees to make a great escape from the easy urban lifestyle of Berlin and decamp to the countryside. He has hopes for Italy, but Lena has inherited a rundown old schloss in deepest, darkest Brandenburg. Needing a form of income, they decide to set up a B & B with a British theme. Enter unhelpful Harry and his Trinidadian chef cousin, an unhinged Scot to advise them on re-branding Brandenburg, some suicidal frogs and a posse of mad tourists. It all culminates, naturally, in a cricket match between the Brits and the Germans on an old Russian minefield. Farce meets romance in this hilarious romp through East Germany's very own version of Fawlty Towers.
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 A Little Angel Love: Spread Happiness and Inspiration, with Help from the Angels at 29.20 MYR from Kobo
A Little Angel Love: Spread Happiness and Inspiration, with Help from the Angels
RM 29.20
Kobo
Special Price FOR A Limited Time Bring love, happiness and fulfilment into your own life and those around you, with this gift book of inspirational guidance, quotes and stories of angels and spirits from the other side. "I saw the angel in the marble and carved until I set him free." ~ Michelangelo A Little Angel Love is a delightful gift book of messages, stories, affirmations and quotes based on angel inspirations and afterlife communication. Discover a wealth of practical things to do to bring happiness into your life and other people's, by spreading a little angel love. Learn how to achieve your potential in life, 'angelic' things to do every day, and how to pursue your dreams. Also read amazing anecdotes from people who spoke to their loved ones after they died, or received visitations from angels and spirit guides and experienced prophetic dreams. A perfect gift of angelic inspiration.
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 Successful Customer Relationship Management Programs and Technologies at 719.70 MYR from Kobo
-9%
Successful Customer Relationship Management Programs and Technologies
RM 719.70 RM 799.40
Kobo
The field of Customer Relationship Management (Crm) has broadened greatly in recent years as technological applications have expanded. Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for researchers, practitioners, and academics alike. This volume contains case studies, methodologies, frameworks, and architectures, and generally the cutting edge in research within the field of customer relationship management. In order to stay abreast of the latest updates in the field, a volume like this serves as a reference book and handbook for semantics and follow-through for managers and decision-makers.
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 The 5 Love Languages Military Edition at 37.70 MYR from Kobo
-19%
The 5 Love Languages Military Edition
RM 37.70 RM 46.80
Kobo
Advice for military couples"As soon as I arrived in Afghanistan, I began reading The 5 Love Languages®. I had never read anything so simple yet so profound." - Anonymous soldierIf you are in a military relationship, you know the strain of long deployments, lonely nights, and difficult transitions. For extraordinary challenges like these, couples need specific advice. In this updated edition of The 5 Love Languages®:Military Edition, relationship expert Dr. Gary Chapman teams up with Jocelyn Green, a former military wife, to speak directly to military couples. They share the simple secret to loving each other best, including advice for how to: Build intimacy over long distancesReintegrate after deploymentUnlearn harsh military-style communication Rebuild and maintain emotional love Help your spouse heal from trauma and moreWith more than 10 million copies sold, The 5 Love Languages® has been strengthening millions of relationships for over 25 years. This military edition will inspire and equip you to build lasting love in your relationship, starting today. Includes stories from every branch of service, tips for expressing love when apart, and an updated FAQs section.
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 Stranger's Love: Family's Blood at 23.40 MYR from Kobo
-10%
Stranger's Love: Family's Blood
RM 23.40 RM 26.00
Kobo
They say a family's blood is stronger than a stranger's love, but what happens when your family turns against you, and it is then that a stranger walks through the path of your life and suddenly, those who were your family turn to complete strangers, and it is then when everything changes. Thus, love has a price to pay. In some love stories, blood is the price to pay. Happy endings turn to worst nightmares and destiny starts to take control. Join me through a tragedy that will bring tears to your heart and sympathy to your blood. I'm Angel Khan, and this is my tragedy. A journey through fire and blood and what happens when a stranger walks through the path of my life and everything seems to be okay.
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 Creating the Work You Love: A Guide to Finding Your Right Livelihood at 22.70 MYR from Kobo
Creating the Work You Love: A Guide to Finding Your Right Livelihood
RM 22.70
Kobo
Unhappy in your current career? Do you lack clarity, vision, or courage when you try to imagine yourself doing work that's soul satisfying? Are you reluctant to learn new things in order to reinvent yourself? This book is designed to help you find your right livelihood. In today's marketplace, we all need to adopt a mindset of the self-employed individual and accept responsibility for being our own boss, even when we work for someone else. The old "social contract" has been broken and replaced with one that holds independence (making individual contributions) and interdependence (collaboration with others) as its core elements. This book provides answers, facts, inspirational essays, and - most importantly - an opportunity for you to explore your heart's true desires. Elaine Voci, Ph.D. brings superb writing skills, and a fascinating work history of 30 years in which she changed careers - not just jobs- more than six times, including one that meant moving to Japan. Elaine has successfully practiced in her own career what she is going to teach you about reinventing yourself. In this book you will be helped to explore:* How to use your talents, interests and values to mobilize your career* The decision to go back to school, or not - and the value and the absolute need for continual skill building through learning* The power of networking and the hidden job market* How to express your authentic self on your resume* Preparing for successful interviews - actions you need to know and master
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 God is Love: A Positive Vision for Progressive Christianity at 21.60 MYR from Kobo
God is Love: A Positive Vision for Progressive Christianity
RM 21.60
Kobo
What does it mean to hold to a progressive faith? Many people think they know. "Liberals," they say. People who don't take Jesus or the Bible seriously. People who will lead your kids astray. But for many Christians, progressive faith is a great liberator. It has reconnected many with Jesus and revitalized their faith. For growing numbers of people, the possibility of another way, a different path, is the only thing that has kept them from abandoning Christianity altogether. Progressive faith begins and ends with love. God is love, and we are called to love our neighbor and our enemy. This is not the abandonment of the Bible, or of Jesus, as some have claimed. Rather, it is a revitalization of the gospel, a new way of being human together. Written for the curious as well as the convinced, God is Love lays out a positive vision for progressive faith, and grounds that vision in the nature of God and the character of Jesus.
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 NIV, Find Love: VerseLight Bible, eBook at 58.50 MYR from Kobo
NIV, Find Love: VerseLight Bible, eBook
RM 58.50
Kobo
Find Love is a complete Bible with easy-to-find highlighted passages about God's love for us, our love for God, and great stories, values, and examples of love. Featuring the text of the New International Version (NIV)-the world's most popular modern-English Bible-discover the verses that will encourage, inspire, and bring you joy. Whether you need inspiration and comfort or simply want to read about God's comfort and care for his people, there is an NIV VerseLight Bible for you. NIV ©2011. The New International Version (Niv) translation of the Bible is the world's most popular modern-English Bible-easy to understand, yet rich with the detail found in the original languages.
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 Signs of Love: Love Match at 32.50 MYR from Kobo
Signs of Love: Love Match
RM 32.50
Kobo
The path of true love never runs smoothly, and when Gemma is involved it can get exceedingly bumpy! For as long as thirteen-year-old Gemma Stone can remember she has dreamed of becoming an award-winning journalist. Unfortunately, as the youngest member of the editorial team on the Green Park High student web-zine, she is given the job of writing the horoscopes, under the pen name 'Jessica Jupiter'. Not knowing the first thing about astrology, Gemma decides to make the most of her unexpected situation by using her new position to play Cupid with her friends, writing fictional forecasts to help their romantic dreams come true. But is Gemma to busy with her friends love lives to notice signs of love closer to home?
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 Electronic Customer Relationship Management at 210.50 MYR from Kobo
-9%
Electronic Customer Relationship Management
RM 210.50 RM 233.80
Kobo
This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications in this emerging field. Each chapter takes a collaborative approach to eCRM that goes beyond the analytical and operational perspectives most often taken by researchers in the field. Chapters also stress integration with other enterprise information systems. The book is organized in four parts: Part I presents an overview of the role of CRM and eCRM in marketing and supply chain management; Part II focuses on the organizational success factors behind eCRM implementation; Part III presents cases of eCRM performance enhancement; and Part IV addresses eCRM issues in business-to-consumer commerce.
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Prices updated on 21 Jun 2017

5 Relationship Books to Read for A Healthy Relationship

Maintaining a romantic relationship is not easy these days. It requires both individuals to commit and play their respective roles for the relationship to succeed. Although there is generally no fail-safe method to sustaining a relationship with your other half, there are many books that can provide advice and assistance to make you understand the intricacies of being in romantic relationships. Here are a few highly recommended books that you should read to help you maintain a healthy relationship with your partner:

"The Five Love Languages: The Secret to Love that Lasts" - Dr. Gary Chapman

In this book, Dr. Gary Chapman highlights that most of us speak five different love languages when we are in a relationship. The languages he talks about in this relationship book are Affirmation, Quality Time, Receiving Gifts, Acts of Service, and lastly Physical Touch. Dr. Chapman uses these languages to explain each of our different needs and how they need to be met to maintain effective relationships.

"Deal Breakers: When to Work on a Relationship and When to Walk Away" - Dr. Bethany Marshall

Have you ever been in a relationship where you were unsure if you should call it quits or to persevere on and try to make the relationship work? Dr. Bethany Marshall uses this book to enlighten women about emotionally unhealthy men, making you ponder about the people you choose and whether a relationship can or cannot succeed. Through this book, women readers will be able to examine what their deal breakers are; what is worth fighting for and what should not be tolerated.

“Love, Sex, and Staying Warm: Creating A Vital Relationship” – Neil Rosenthal

If you are starting to feel that the spark in your relationship is starting to fizzle out and are looking for ways to reignite the passion between the both of you, then this relationship book is an amazing read that you should have. The book emphasizes on preventing couples from breaking apart over the years by learning to spot warning signs before they become too serious to handle. Moreover, the book also features multiple techniques and ideas that you can implement in real life to spice up and add freshness to your relationships. As the author, Neil Rosenthal states, the book helps couples to keep “reignite the passion, strengthen the relationship, and keep the romance alive.”

"Couple Skills: Making Your Relationship Work" by Matthew McKay and Patrick Fanning

This relationship book serves as a guide on how to make your relationship work effectively, focusing on aspects such as improving communications between both parties, coping and handling problems together, then solving conflicts that arise in healthier ways. McKay and Fanning also introduce the Acceptance and Commitment Therapy (ACT), which teaches readers to understand and accept their partner's feelings and emotions without resorting to judgment.

“When the Past is Present: Healing the Emotional Wounds that Sabotage our Relationships” – David Richo

Many of us have experiences from past relationships that have traumatized us and might have been carried forward to the present. Through this book, David Richo explains how being stuck in the past can negatively affect your present and future relationships. He mentions that all of us have a natural tendency to transfer past feelings, expectations, and beliefs onto our current daily lives, be it with intimate partners, family, and or friends. This causes unnecessary pressure on our partners to live up to these expectations. By being more aware of these dysfunctional habits, we can prevent ourselves from repeating them.

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