Fine Art Pencils Pack — Includes Graphic Pencils H, HB, 2B, and 4B; Graphitone Water Soluble Pencils 6B and 8B; 1 sharpener; and 1 eraser. Graphitone Water Soluble Pencils Pack — Includes Graphitone Water Soluble 2B, 4B, Graphic Pencils 2H, HB, Natural Graphite Soft, Medium, 1 Sharpener, 1 Eraser. Sketching Pencils Pack — Includes Sketching Pencil HB, 2B, 4B, Graphitone Water Soluble 6B, Natural Graphite Soft, Medium, 1 Sharpener, 1 Eraser. Water Soluble Sketching Pencils Pack — Includes Water Soluble Sketching Pencils HB, 4B, 8B, Watersoluble Graphitone 2B, 6B, 1 Paintbrush, 1 Sharpener, 1 Eraser. Shipping Note — Due to manufacturer distribution restrictions, Derwent products cannot be shipped to addresses outside of North America. This document was edited with the online HTML5 composer. Please subscribe for a htmlg.com membership to remove similar messages from the edited documents. Returns & EXCHANGE We accept exchanges within 14 working days for all domestic orders and within 30 working days for all international orders. Exchanges are only valid for manufacturer's defect. Postage is to be borne by the customer in the event of an exchange. All items must be returned in original condition and not changed in any way. The management of VCArtStat reserves the rights to reject any damaged or used items based on our discretion. Returns should be sent to the following address along with proof of purchase. Returns without proof of purchase will not be entertained. Any dissatisfaction of product may contact us at Office : 019-265 1863 or 09-747 2464 Email : email@example.com Website : http://vc-art.my/ Facebook : Pustaka Sri Dunia (Kel) Sdn Bhd If the product has some faulty in manufacturing process, we will fix to for free. If customer make a mistake on the product and it has faulty, we will fix it at lowest price.